The diagnosis is always free
Book a repair.
Tell us what is wrong with your computer or laptop. We come to you across Leeds, diagnose the fault for free, and give you a fixed quote before we touch anything. No fix, no fee.
How it works
Free diagnosis, then a fixed quote, then No Fix, No Fee.
Tell us the fault. We diagnose it for free, then give you a fixed quote before we touch anything. If you are happy, we fix it. If it is not worth fixing, we will tell you, no charge. No fix, no fee. No subscriptions, no contracts.
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Tell us the fault
Call or message and describe what is wrong. We come to you across Leeds, or you can drop the machine to us.
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Free diagnosis
We find out exactly what is wrong, at no charge, and tell you straight whether it is worth fixing.
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A fixed quote
You get a clear, fixed price before any work starts. No surprises, no hourly meter running.
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We fix it, or you pay nothing
Happy with the quote? We do the work. No fix, no fee. If it cannot be fixed, there is nothing to pay.
Questions
Before you book, the honest answers.
No small print, no catch. If you have a question that is not here, just call and ask.
How much will my repair cost?
The diagnosis is always free, and you get a clear, fixed price before any work begins. Most everyday jobs are affordable and quoted upfront, and if we cannot fix it, you do not pay for the repair.
Do you come to me?
Yes. We offer home and business visits across Leeds and the surrounding areas, or we can collect your device and return it once it is fixed. There is no walk-in shop, we come to you.
How quickly can you help?
When you get in touch we give you an honest idea of timing before you commit to anything. We will not overpromise, we will tell you straight how soon we can look at it.
Are my files and data safe?
Yes. Your data is treated as private and confidential and, wherever possible, your files are kept intact. If a repair risks any data we tell you first and back up what we can.
What if you cannot fix it?
Then you do not pay for the repair. That is what No Fix, No Fee means. We will also give you honest advice on whether a replacement makes more sense than another repair.