Careers
Be paid to be right.
JorTech is hiring across Leeds: field technicians, specialists, trainees, and the person who will run service delivery. Every one of them works to the standard on the front of this site: the actual fault found first, one fixed quote, and the answer when a repair is not worth the money. If that is already how you work, this is where it counts.
- Roles open
- 7
- Pay
- Stated before any interview
- Commission, targets, scripts
- None
- Training
- From the founder, and it does not stop
- The offer
- In writing, before you commit
The standard
Four rules. Nobody here is exempt.
These are the promises customers read on the front of this site. Here, they are the job description, and they apply to the founder as much as to anyone.
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Find the fault before you quote.
The diagnosis is the hard part, not the fix. Nobody here guesses at a price, and nobody swaps parts until the fault goes away.
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One fixed quote, kept.
The customer is told what it costs before anything is opened, and the price does not move if the job takes longer than expected. That risk is ours to carry, not theirs.
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Never sell what is not needed.
Nobody earns commission on parts, chases targets or works from a script, so there is nothing to upsell. Telling someone not to spend their money is part of the job.
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Treat their data as you would your own.
Open only what the repair needs, copy nothing without a separate yes, and erase any copy within 30 days of the device going back.
What you get
Built for people who are very good at this.
No perks list. These are the conditions, and every one of them is already a commitment on this site.
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Paid to be right
The business model is the working conditions. A first opinion is free, however a customer gets in touch, a visit has a £50 call-out agreed before anyone travels, there is one fixed quote before any work, and if we cannot fix it there is no repair fee. There is nothing to upsell, so nobody is paid to.
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Taught by someone who thinks out loud
Training is not an induction video. It is the founder showing you how he thinks, and expecting you to argue back when you are right.
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Development that does not stop
Professional development is continual and treated as part of the job: time to deepen your specialism, cross-train across the benches, and keep up with hardware that will not stay still.
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Pay, stated first
Pay is stated plainly in your first conversation with us, before any interviews. You will not have to guess it from a job title.
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Everything in writing
If it is a yes, everything we agreed goes in writing before you commit to anything. The same rule our customers get.
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Your judgement, trusted
Nobody here works to a script, so the judgement on every job is your own. When a customer praises the honesty in a review, the honesty is yours.
The roles
7 roles, one standard.
Each role has its own page with the day, what you bring and the terms. Pay is stated in your first conversation with us, before any interviews.
On the road and at the bench
Homes and businesses across Leeds, West Yorkshire, Harrogate, Knaresborough and York, with bench work between visits.
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Field repair technician
Broad across Windows hardware and software, calm in other people's kitchens, and honest when a machine is not worth fixing.
The core of what we do: diagnosing and repairing computers and laptops at people's homes and businesses across Leeds, West Yorkshire, Harrogate, Knaresborough and York, with bench work between visits. You run the first opinion, give one fixed quote, and stand behind it. Field roles need a full UK driving licence.
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Phone & tablet repair specialist
Steady hands, patience for tiny fasteners and fragile connectors, and pride in a device that leaves looking the way it arrived.
Screens, batteries, charge ports, cameras and the faults in between, on the devices people can least be without. Precision work under a scope, and straight verdicts on the repairs that are not worth the customer's money.
The specialist benches
Deep work on one kind of machine or one kind of problem.
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Data recovery specialist
Methodical before anything else, fluent in filesystems and failure modes, and comfortable refusing risky work.
Failing drives, deleted files, machines that will not boot with a lifetime of photos inside. The rule here is already written into how we sell: image first, work on the copy, never gamble someone's files to win a job. You will also carry the hardest conversations we have, because sometimes the answer is that the data is gone.
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Mac & iMac specialist
Deep in Apple hardware and macOS, precise with adhesive and glass, and straight about warranty paths.
MacBooks and iMacs taken seriously: displays, batteries, storage and upgrades, macOS faults and migrations, and the judgement to know when Apple's own service is the right answer for the customer, even when that costs us the job.
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Linux & custom-build specialist
Opinionated about parts and airflow, fluent at the command line, and able to explain a choice without the jargon.
Gaming PC builds and upgrades, thermals and stability, and Linux for people who want machines that last: installs, dual boots, small servers, and rescuing setups that look beyond saving.
Running the service
The diary, the parts and the promise that nobody chases us twice.
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Service delivery manager
Organised to a fault, calm when the diary fights back, and happy being the name a customer remembers.
The person who makes “we come to you” actually happen. You own the diary and the delivery: scheduling visits, keeping every customer informed without being chased, parts in and out, quality on every job that leaves the bench, and making sure nobody ever has to ask us twice. You will hear a technician describe a fault down the phone and know whether the day still works.
Starting out
For people at the start, where curiosity and care matter more than experience.
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Trainee technician
Curious, careful, and honest about what you do not know yet. The rest can be taught.
No experience required, and taught the way the founder was taught: at a bench, on real faults. You start on diagnosis and build toward the specialisms above, with your development treated as part of the job instead of a favour. JorTech exists because someone took an apprentice seriously, and we intend to keep that going.
Not on the list? If you are good with hardware, software or the people who own them, apply anyway and name the work you want. The list describes what we need, not the limit of it.
Working life
What the days are actually like.
The work splits between the road and the bench. Field visits take you into homes and businesses across Leeds, West Yorkshire, Harrogate, Knaresborough and York, where you are the whole company for an hour: the diagnosis, the quote, and the person they decide to trust. Between visits there is bench work, and the quieter satisfaction of a machine leaving better than it arrived.
Nobody here works to a script. When a customer praises the honesty in a review, the honesty is yours, and you can read what customers say to see the standard you would be keeping.
How we hire
Five steps, nothing hidden.
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Apply
Use the form, or email careers@jortech.co.uk with your CV attached. PDF or Word are both fine. One true story about a job beats a page of skills.
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A person reads it
Every application is read by a person, and every applicant gets an answer either way. Being ignored is the norm in hiring. It will not happen here.
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The first conversation
A real conversation about real work. We tell you the pay in it, plainly, before any interviews.
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The bench
A practical with real faults on real machines, not brainteasers. We care how you think, what you check first, and how you say the words “I do not know yet”.
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An offer in writing
If it is a yes, everything we agreed goes in writing before you commit to anything. The same rule our customers get.
You will need the right to work in the UK, and field roles need a full UK driving licence. Your application is used for recruitment only and never shared or sold: how we handle your details.
Before you apply
The questions people ask first.
Do I need qualifications?
There is no licence for computer repair. We look for competence you can show, and the bench practical is where you show it. The trainee role is for people at the start, where curiosity, care and honesty about what you do not know yet matter more than experience.
What is the pay?
It is stated plainly in your first conversation with us, before any interviews. It is not published here because nothing goes on this site until it is settled.
Where is the work, and do I need to drive?
Homes and businesses across Leeds, West Yorkshire, Harrogate, Knaresborough and York, with bench work between visits. Field roles need a full UK driving licence.
How do I send my CV?
Fill in the form at the foot of this page, then reply to our confirmation email with your CV attached, PDF or Word. Or email careers@jortech.co.uk directly. Nothing is uploaded to this website.
Will I hear back?
Yes. Every application is read by a person, and every applicant gets an answer either way.
What happens to my application?
It is used for recruitment only, and never shared or sold. You will need the right to work in the UK.
Apply
Show us the work.
Fill this in, then reply to our confirmation email with your CV attached. Or skip the form entirely and email careers@jortech.co.uk with your CV and the repair you are proudest of.