For your home
Tech repair at home, where the fault is
Laptops, PCs, Macs, phones, tablets, TVs, printers, Wi-Fi and the smart devices around the house, repaired or set up at your home, or collected and brought back.
What usually needs doing
The jobs we see.
- A laptop that will not turn on, will not charge, or has slowed to a crawl
- A cracked phone or tablet screen, or a battery that does not last the morning
- A TV with no picture, a printer that says offline, Wi-Fi that drops in the back bedroom
- Photos and documents off a machine that has died
- A new computer set up and everything moved across from the old one
- Alexa, cameras and doorbells onto the Wi-Fi and working from your phone
The services
What we do for you.
- Laptop repairDead, crashing, overheating, or refusing to charge? We find the real fault and quote you a fixed price before any work starts.
- PC and desktop repairDead tower, black screen, random restarts, roaring fans, or Windows that will not start? A free first opinion by message, a £50 call-out agreed first, no fix no fee on the repair.
- Mac repairMacBook, iMac or Mac mini that will not boot, will not hold charge, or beachballs at everything? A free first opinion by message, a £50 call-out agreed before we travel, then a fixed quote before any work starts.
- Phone repairCracked screen, dying battery, or a port that will not charge? We find the real fault and quote you a fixed price before any work starts.
- Tablet repairiPad or Android tablet with a cracked screen, a swollen battery, a dead charging port, or one that will not turn on? A free first opinion by message, a £50 call-out agreed before we travel, then a fixed quote before any work starts.
- TV & smart TV helpNo picture, no power, no sound, or a smart TV that will not set up? We fault-find properly and tell you straight whether it is worth fixing.
- Printer setup & fixesOffline, will not connect, will not print, or scanning has stopped? We get the printer talking to every device that needs it, where you actually use it.
- Wi-Fi & home networkDead spots, drops out, slow in one room? We measure where the signal actually goes, sort the router and the setup, and say honestly when a room needs more kit.
- Data recoveryDeleted files, a failing drive, or a laptop that will not start. We tell you what can honestly be recovered before any recovery work starts, and what cannot.
- New computer setup & data transferA new PC or laptop to set up and everything to move off the old one? We carry your files, photos, email and bookmarks across and strip the bloatware.
- Smart home & device setupAlexa, Google, smart bulbs and plugs, cameras and video doorbells, all onto the wifi, into the apps and working together, set up properly the first time.
- Virus and malware removalPop-ups, fake warnings, a hijacked browser, or a ransom note? We find out what is genuinely on there, clean it safely, and leave your files where they are.
How it works here
The same deal, at your place.
Tell us the fault and we tell you what it sounds like, whether it is worth doing, and what it is likely to cost, before anyone travels. Some faults we can fix over our own secure remote link while you watch, with nobody at the door.
If it needs a visit, we come to you across Leeds, West Yorkshire and the towns around them, or collect the machine and bring it back. We work in the room the device lives in, because a printer that works on a bench is no use in the spare room.
You get one fixed quote before any work starts, and No Fix, No Fee on the repair. We only open what the repair needs, and we copy nothing from your device without a separate yes from you.
A free first opinion by message. Tell us the fault and we tell you what it sounds like, whether it is worth doing, and what it is likely to cost, before anyone travels. The diagnosis itself is on the visit, and the call-out pays for it.
The £50 call-out. A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault.
One fixed quote. You get one fixed quote, agreed in writing, before any work starts. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.
What we do not do. We do not sell new machines or extended warranties, and we will tell you straight if a repair is not worth it. Dacros, IT support for business.
FAQ
The questions we get asked.
Do I need to be in?
For a visit, yes, or someone you trust who can let us in and say yes to the quote. For a collection, we agree a time to pick the device up and a time to bring it back.
Can you fix it without coming out?
Often, for software, settings and account faults. We connect over our own secure link with your say-so, you see everything we do, and you can end the session at any moment. A broken screen or a dead board still needs hands on the machine.
What about my photos and files?
We tell you first if a repair puts them at risk, and the form asks whether there is anything you must keep. Data recovery is its own job, and the quote says which files count as the job done.
Also: how pricing works, how you pay, how we keep your data safe, and who else we help.