For a school or a nursery
Classroom and office machines, fixed when the children are not in
The laptop in the office, the class PC, the printer the whole staff room shares, the Wi-Fi in the far classroom. One-off repairs and set-ups, out of school hours, with a fixed quote before any work.
What usually needs doing
The jobs we see.
- The office laptop or the class PC that has stopped, when the IT provider's next visit is weeks away
- A printer the staff room shares that says offline
- Wi-Fi that does not reach the far classroom or the outdoor room
- New or donated machines set up and made safe for children to use
- Files recovered from a drive that has failed
- An honest view on which old machines are worth keeping
The services
What we do for you.
- PC and desktop repairDead tower, black screen, random restarts, roaring fans, or Windows that will not start? A free first opinion by message, a £50 call-out agreed first, no fix no fee on the repair.
- Laptop repairDead, crashing, overheating, or refusing to charge? We find the real fault and quote you a fixed price before any work starts.
- Printer setup & fixesOffline, will not connect, will not print, or scanning has stopped? We get the printer talking to every device that needs it, where you actually use it.
- Wi-Fi & home networkDead spots, drops out, slow in one room? We measure where the signal actually goes, sort the router and the setup, and say honestly when a room needs more kit.
- New computer setup & data transferA new PC or laptop to set up and everything to move off the old one? We carry your files, photos, email and bookmarks across and strip the bloatware.
- Tech support and setupNew machine to set up, email that will not connect, a printer that will not print? A real person who will sort it and show you how it works.
- Data recoveryDeleted files, a failing drive, or a laptop that will not start. We tell you what can honestly be recovered before any recovery work starts, and what cannot.
- Computer upgrades and speed-upsAn SSD, more memory, and a proper clean-up can make an old machine feel new. We measure what is actually holding yours back before you spend anything on parts.
- Virus and malware removalPop-ups, fake warnings, a hijacked browser, or a ransom note? We find out what is genuinely on there, clean it safely, and leave your files where they are.
How it works here
The same deal, at your place.
Tell us the fault and we tell you what it sounds like and what it is likely to cost, before anyone travels. Where it is software or settings, a remote session with a member of staff watching may be all it needs.
If it needs a visit, we come when the children are not in: before school, after school, or in the holidays. We agree the call-out before we travel, and you get one fixed quote in writing before any work.
Tell us what your safeguarding policy needs before anyone attends, and we will tell you plainly what we can provide. We would rather be asked than assumed.
A free first opinion by message. Tell us the fault and we tell you what it sounds like, whether it is worth doing, and what it is likely to cost, before anyone travels. The diagnosis itself is on the visit, and the call-out pays for it.
The £50 call-out. A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault.
One fixed quote. You get one fixed quote, agreed in writing, before any work starts. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.
What we do not do. We are not a managed IT provider for schools and we do not run school networks under contract. We fix the machine in front of us, one job at a time, and ongoing IT support is our sister company, Dacros. Dacros, IT support for business.
FAQ
The questions we get asked.
Can you come in the holidays or after the children have gone home?
Yes. We work day and night, Sunday to Friday, so after school, before school and the holidays are all normal times for us.
What do you need from us before a visit?
Whatever your safeguarding policy asks for, said up front, and someone who can let us in and say yes to the quote. Tell us the fault first and we will tell you whether a visit is needed at all.
Can you pay by invoice?
Yes. An organisation can ask to pay against our invoice within 14 days, agreed before the job starts.
Also: how pricing works, how you pay, how we keep your data safe, and who else we help.