iPad and tablet repair in Leeds

Tell us what make of tablet it is, what it is doing, and when it started. Tablets are not just big phones: most are laminated and glued shut, the panels are large and fragile, and on an older or budget device the screen can be worth more than the tablet. We will find the fault, say plainly whether it is worth repairing, and give you one fixed quote before anything is opened. If we cannot fix it, you pay nothing for the repair.

Send an enquiry Book a repair

No fix, no fee on the repairIf we cannot fix it, you do not pay for the repair. In writing, on every job.
Free advice by messageDescribe the fault and we will tell you what it sounds like and whether it is worth doing, before anyone travels.
We come to youAcross Leeds, West Yorkshire and North Yorkshire, or we collect and return.
A real person repliesNot a call centre, not a ticket queue: we read every enquiry, day and night, Sunday to Friday. The fixed quote you agree is the price you pay.

Does this sound like yours?

The faults we see most

The screen is cracked or shattered, the glass is lifting at a corner, or touch has gone dead in patches
The display works but shows lines, blotches, or a spreading dark bruise where it was dropped
One edge of the screen is being pushed up from underneath and no longer sits flush in the frame
The battery lasts a fraction of what it used to, or it drops from half to nothing in minutes
It only charges if you hold the cable just so, or the port is packed with pocket lint and will not grip
It is completely flat and will not wake, even left on the charger for an hour
It sticks on the Apple or Android logo, loops on and off, or hangs on a spinning circle
It says it is disabled, is asking for a passcode or account nobody remembers, or storage is full and it will not update
It went in the bath, a drink, or the sink, and has not been right since

Not on the list? Send an enquiry anyway and describe it. Describing it to us in a message is free either way.

What we do

Name the fault, then the fix, then the price

You tell us the make and model in your message, an iPad, a Galaxy Tab, a Lenovo, an Amazon Fire, so we turn up with the right panel and the right approach for how that device is built
We come to you across Leeds, at home or at work, which suits tablets well because there is nothing to unplug and a child's or a grandparent's tablet rarely wants to leave the house. We can collect it and bring it back instead if that is easier
A cracked screen: we tell you first whether your model is laminated, meaning the glass and the display are bonded as one unit, or whether the glass is separate, because that is the single biggest thing that decides the job on a tablet
A screen being lifted from underneath: that is almost always a swelling battery, not a screen fault, and we check for it before quoting a screen, because replacing the glass without dealing with the cell would be treating the wrong problem
A swollen battery comes out promptly and safely, and the tablet is charged and stored sensibly in the meantime, because a swelling cell is a genuine fire risk and it will keep forcing the screen up until it is removed
Will not turn on: we work through the charger, then the port, then the battery, then the board, in that order, and we clean a lint-packed port before we ever condemn it, because on tablets that alone is often the whole fault
Software faults, a boot loop, a stuck logo, a full device that will not update: we try to get it right without wiping your photos and files, and we tell you before we start if a fix would put your data at risk
We are straight with you about account locks. If an iPad is held by Activation Lock or an Android tablet by a Google account, that is a security feature, not a fault, and it can only be cleared with the owner's own Apple or Google login. No honest shop can bypass it, and we will not pretend to
You get a fixed quote before any work begins. On an older or budget tablet where the screen would cost more than the device is worth, we will say so plainly, and if we cannot fix it, or it is not worth the money, you pay nothing beyond any call-out you agreed

How long it takes

An honest answer, not a booking slot

Battery replacements and charging port work are usually same day or next day once the correct part is in hand. Screens are the variable one: a laminated panel is a slower, more careful job than a phone screen, and the large glass has to be warmed off and reseated without cracking it, so it takes longer than people expect. Software faults are often sorted within the visit. Parts for the common iPads and Galaxy Tabs reach us quickly, while an unusual model or a budget tablet can wait a few days on the right panel. Water damage is the one job we will not put a clock on, because the board has to be cleaned and dried properly before it goes near power. Whichever yours is, you will know when we quote, not afterwards.

What it costs

Free advice by message, a call-out quoted first, then a fixed price

Telling us the fault in a message costs nothing, and it is worth doing first: some faults we can sort over a remote link without anybody travelling. If it needs a visit there is a minimum call-out, quoted before we travel, and it comes off the price if you go ahead. We do not publish a price list beyond that, because a price list for this work would be a fiction: the same fault costs different money on different machines. What we can do is tell you what moves the number, then give you one fixed quote before any work starts. If we cannot fix the fault we quoted for, there is no repair fee.

What drives the price

Whether the screen is laminated as one bonded unit or the glass comes off on its own, because those are two very different jobs on the same-looking tablet
The exact make and model, since a panel for a current iPad Pro and a panel for a budget Fire tablet are worlds apart in cost
The size of the display, as the large glass on a tablet is more fragile to handle and reseat than a phone screen
Whether the case is glued or clipped, because a glued tablet has to be warmed and eased open slowly to avoid cracking the very screen we are there to save
Whether the real fault is the screen or a swollen battery underneath it that has pushed the glass up
Whether you want your photos and files pulled off or backed up while the tablet is already open

Send an enquiry and describe the fault

Where we work

We come to you across Leeds, West Yorkshire and North Yorkshire

Home or work, day or night, Sunday to Friday. There is no walk-in shop, so we come to the machine, or collect it and bring it back. Start at computer repair in Leeds, or pick your area.

Questions

The things people ask

Is it worth replacing the screen on my tablet?

Sometimes yes, often no, and we will not pretend otherwise. On an iPad or a good Galaxy Tab a screen is usually well worth doing. On an older or budget tablet, a cheap kids' Fire tablet for instance, the laminated panel can cost more than a new device, so replacing it makes little sense. We tell you which side of that line yours falls on, before you commit to anything.

How much will it cost to fix my tablet?

We do not publish prices, because a laminated screen, a separate piece of glass, and a battery are all different jobs, and the same model can take a very different part from the one next to it. You get free advice by message and then one fixed quote before any work begins, so you are deciding with the real number in front of you. If we cannot fix it, there is nothing to pay for the repair.

One side of my iPad screen is lifting up. What is that?

That is usually a swelling battery underneath, not a screen fault, and it is worth taking seriously. Stop charging it, keep it somewhere it cannot do harm, and do not press the raised area back down or try to prise it apart yourself. A swelling cell is a fire risk and it will keep pushing the screen out of the frame. It needs the battery removed and replaced with the correct one for your model. Send us an enquiry and we will come and deal with it.

My tablet is asking for a passcode or an account we cannot remember. Can you unlock it?

Not by bypassing it, and neither can anyone who is being honest with you. An Activation Lock on an iPad or a Google account lock on an Android tablet is a theft-protection feature, and it can only be cleared by signing in with the original Apple or Google account. If you have those details we can help you through it. If you do not, the tablet cannot legitimately be opened, and we will tell you that plainly rather than take your money.

Do you fix Amazon Fire and other budget tablets, not just iPads?

Yes, we look at all of them, iPad, Samsung Galaxy Tab, Lenovo, Amazon Fire and the rest. The one thing we will always tell you first is whether the repair is worth it, because on the cheapest tablets a new screen can cost more than a replacement device. Advice by message is free either way, so you find that out at no charge.

My tablet will not turn on at all. Is it finished?

Usually not. A tablet showing no life is most often a tired charger, a charging port clogged with lint or worn loose, or a flat battery that no longer takes a charge, rather than a dead board. We work through those in order and clean the port before condemning anything. Describing it in a message costs you nothing.

Is your work guaranteed after the repair?

Yes. We stand behind the repairs we carry out. If the same fault we fixed returns as a result of our work, get in touch and we will put it right at no charge. Inside 90 days we do that without argument. Past 90 days we will still look at it on its merits, because a reasonable period for a fitted screen and a reasonable period for a fifteen-year-old desktop are not the same thing. This sits on top of your statutory rights, not instead of them, and those last longer. It does not cover new or unrelated faults, accidental damage, liquid damage, or problems caused by other work carried out after ours.

Related repairs

You might also need

Phone repair

Cracked screen, dying battery, or a port that will not charge? We find the real fault and quote you a fixed price before the phone is opened.

Data recovery

Deleted files, a failing drive, or a laptop that will not start. We tell you what can honestly be recovered before you spend anything, and what cannot.

Tech support and setup

New machine to set up, email that will not connect, a printer that will not print? A real person who will sort it and show you how it works.

Remote tech support

Some faults do not need us at the door. We connect over our own secure link, with your say-so, and fix it while you watch. Working it out by message is free; the session is one fixed price, agreed before we connect.

See everything we fix →

Tell us what is wrong.

Send an enquiry and describe the fault. We will find the fault properly, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay for the repair. A real person who does the work, not a call centre.