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Real job · Television repair

A television opened at the door, and the board that runs it

A Samsung television with its back off on bubble wrap at the customer's door: the mainboard found, the ribbon cables that feed the panel traced, the board lifted out. One of Jordan's jobs from before the JorTech name, photographed as it was done.

14 November 2024 · TV & smart TV help

The photographs

The job

What happened.

A television that has lost its picture, or will not turn on, is almost always one of three boards: the power board, the mainboard, or the small driver boards that run the panel itself. Which one decides whether the set is worth repairing, and the only way to know is to take the back off and look.

This Samsung came apart at the customer's door, on bubble wrap, in November 2024, on one of Jordan's jobs from before the JorTech name. The photographs show the order of it: the mainboard identified, the ribbon cables that feed the panel traced and reseated, and the board lifted out once the fault had been narrowed to it.

A mainboard is matched by the part number printed on the board, not by the model on the front, because the same television is built with several. That number, and whether a board can still be had for it, is most of what a television repair costs, and it is known before anything is ordered.

What we did

  1. Took the back off the set where it stood, on bubble wrap, rather than moving a large television.
  2. Identified the three boards and traced the ribbon cables from the mainboard to the panel.
  3. Reseated the cables before condemning anything, because a loose cable mimics a dead board.
  4. Lifted the mainboard out once the fault had been narrowed to it, to match it by its part number.

Why it was worth doing

The alternative to opening a television is replacing it, and most people do that without ever learning which board had failed or what it would have cost to change. Knowing is cheap by comparison, it happens at your door, and a board is a fraction of a new set when one can be had.

What it costs: a job like this starts from the £50 call-out, which is the first £50 of the job, and you get one fixed quote before any work. How pricing works, and how you pay.

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