Areas we cover
Computer and laptop repair in Roundhay
In a busy household a broken computer rarely stays one person's problem for long, because there is usually work, homework and a hundred saved photos riding on it. We fix computers and laptops for people across Roundhay in their own homes, so you do not have to unplug a study full of cables and drive it somewhere. Tell us what the machine is doing, we will diagnose it for free, and you get one fixed quote before we touch a thing. If we cannot fix it, there is nothing to pay.
- No fix, no fee
- We come to you
- The diagnosis is always free
- A real person who does the work, not a call centre
Roundhay
How we work here
Roundhay, LS8, is a green, spread-out residential part of north east Leeds, made up of family homes rather than passing-through flats. That tends to mean a house here has more than one computer in it: a machine or two in a home office, a laptop a teenager relies on for coursework and exams, a family desktop with years of photos on it, and often an older relative's computer that nobody else quite knows how to sort out. The bigger, more spread-out homes also throw up things the tighter parts of Leeds do not, like a broadband router in the hall that leaves the back bedroom or the garden office with barely any signal. We work around all of this by coming to the house, looking at the machines where they actually live, and dealing with whatever is in front of us rather than expecting you to bring any of it into town.
We come to you across Roundhay, at home or at your home-office desk, Monday to Saturday, 9am to 7pm. Because a lot of the work here is on desktops, home offices and whole-house setups, we are happy to look at the machine where it sits rather than have you disconnect a tower, monitors and a nest of cables. If more than one computer needs attention we can look at them in the same visit, and if a repair needs longer on the bench we can collect it and bring it back set up the way you had it. There is no walk-in shop and no counter to queue at, and the diagnosis is free however the machine reaches us.
Who we help
People and small businesses in Roundhay
- Households with several computers, where one has failed and you would rather someone came and dealt with it than juggled it yourself
- People running a business or working a senior role from a home office in Roundhay who cannot afford a machine being away for days
- Parents whose teenager needs a reliable laptop for coursework and exams and cannot lose days to a fault
- Families with an older desktop holding years of photos and documents that they do not want to risk
- Older residents who would far rather deal with a real person who does the work than a phone menu or a shop counter
- Anyone with a larger home where the wi-fi drops out in the far rooms or a garden office and never quite reaches everywhere
What we fix
Every repair we do, in Roundhay
Laptop repair
Dead, crashing, overheating, or refusing to charge? We find the real fault for free and quote you a fixed price before anything is opened.
PC and desktop repair
Dead tower, black screen, random restarts, roaring fans, or Windows that will not start? Free diagnosis, fixed quote, no fix no fee.
Mac repair
MacBook, iMac or Mac mini that will not boot, will not hold charge, or beachballs at everything? Free diagnosis, then a fixed quote before anything is opened.
Laptop screen replacement
Cracked, flickering, black, lined or dim? We prove whether the panel is really the fault, then fit the right one for your model at a fixed quote.
Phone repair
Cracked screen, dying battery, or a port that will not charge? We find the real fault for free and quote you a fixed price before the phone is opened.
Tablet repair
iPad or Android tablet with a cracked screen, a swollen battery, a dead charging port, or one that will not turn on? Free diagnosis, then a fixed quote before anything is opened.
Computer upgrades and speed-ups
An SSD, more memory, and a proper clean-up can make an old machine feel new. We measure what is actually holding yours back before you spend anything.
Virus and malware removal
Pop-ups, fake warnings, a hijacked browser, or a ransom note? We find out what is genuinely on there, clean it safely, and leave your files where they are.
Data recovery
Deleted files, a failing drive, or a laptop that will not start. We tell you what can honestly be recovered before you spend anything, and what cannot.
Tech support and setup
New machine to set up, email that will not connect, a printer that will not print? A real person who will sort it and show you how it works.
Remote tech support
Some faults do not need us at the door. We connect over a secure link, with your say-so, and fix it while you watch, often the same hour. Free look first.
Small business IT support
A machine down, email stuck, Wi-Fi dropping, or a new starter with nothing to work on? We come to your premises, fix it, and quote before we touch anything.
TV & smart TV help
No picture, no power, no sound, or a smart TV that will not set up? We fault-find for free and tell you straight whether it is worth fixing.
Gaming PC repair & builds
Will not post, overheating, crashing under load, or a GPU acting up? We find the real fault for free, and we build honest custom machines to a brief.
Slow computer speed-up
Takes an age to start, spinning wheel at everything, freezing up? We measure what is actually slowing it before you spend a penny, then say what a fix will really achieve.
Liquid & water damage
A spill on a laptop or keyboard? Get it off power now and ring us. This is the one repair nobody can promise, and we will not pretend otherwise.
Electricals & appliances
Small plug-in electricals and the smart, connected side of modern appliances. We fault-find honestly, fix what is worth fixing, and say plainly when it needs a registered trade.
Wi-Fi & home network
Dead spots, drops out, slow in one room? We measure where the signal actually goes, sort the router and the setup, and say honestly when a room needs more kit.
Printer setup & fixes
Offline, will not connect, will not print, or scanning has stopped? We get the printer talking to every device that needs it, where you actually use it.
Email help & setup
Email stopped sending or arriving, a new phone that will not connect, or a mailbox that is full? We sort it across every device you read it on.
New computer setup & data transfer
A new PC or laptop to set up and everything to move off the old one? We carry your files, photos, email and bookmarks across and strip the bloatware.
Smart home & device setup
Alexa, Google, smart bulbs and plugs, cameras and video doorbells, all onto the wifi, into the apps and working together, set up properly the first time.
Password & account recovery
Locked out of Windows, your Mac, your email or an account? We help you prove it is yours and get you back in safely, the proper way.
Business on-site callout
A machine down, wifi dropping, email stuck, or a new starter to set up? We come to your premises, sort it, and quote before we touch anything. No contract.
How it works
Free diagnosis, fixed quote, no fix no fee
- Tell us the fault. Call or message and describe what is wrong. We come to you across Leeds, or you can drop the machine to us.
- Free diagnosis. We find out exactly what is wrong, at no charge, and tell you straight whether it is worth fixing.
- A fixed quote. You get a clear, fixed price before any work starts. No surprises, no hourly meter running.
- We fix it, or you pay nothing. Happy with the quote? We do the work. No fix, no fee. If it cannot be fixed, there is nothing to pay.
Questions
The things people ask
I work from home and cannot have my machine away for days. How do you handle that?
Tell us that when you call and we plan the visit around it. A good number of faults we can diagnose and put right in one visit at your own desk, so you are never actually without the computer. If it genuinely needs longer on the bench we will say so up front, talk through keeping you working in the meantime, and be straight about timing rather than leaving you guessing.
The wi-fi is fine near the router but useless in the back bedroom. Can you look at that?
Yes, that is a common one in the larger houses around Roundhay. We will come and see where the signal actually drops off, tell you honestly whether it is the router, the layout of the house or something worth adding to fill the gaps, and quote before any work. We will not sell you kit you do not need, and if a simple change fixes it we will tell you that.
There is more than one computer in the house with problems. Can you look at them together?
Yes. If two or three machines need attention we can look at them in the same visit rather than making you book separately for each one. We will diagnose each for free, tell you which are worth sorting and which are not, and give you one fixed quote covering the work before anything starts.
My elderly parent needs help with their computer but finds all this daunting. Can you help gently?
Of course. A real person comes and does the work, in plain language, at their own pace, with no jargon and no rush. We are happy to explain what is wrong and what we are doing as we go, and to set things up so the machine is simpler to use afterwards. There is nothing to pay for the diagnosis, so there is no risk in just having us take a look.
My desktop still does the job but it has slowed right down. Repair or replace?
Often repair, and we will tell you honestly which it is. A machine that has slowed over the years is very frequently a tired hard drive that a solid-state upgrade and a clean-up will bring back to life for a fraction of the cost of a new one. Sometimes a computer genuinely is not worth spending on, and if that is the case we will say so plainly at no charge rather than talk you into a repair.
How much will it cost?
It depends on the fault and on your exact model, so we will not put a number on it before we have looked. The diagnosis is free, then you get one fixed quote before any work starts, and if we cannot fix it you pay nothing.
Nearby
We also cover
Tell us what is wrong.
Call and describe the fault. We will diagnose it for free, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay. A real person who does the work, not a call centre.