1. Our commitment
This site is designed and tested to conform to WCAG 2.2 AA from the first commit, not bolted on after launch, and we meet selected AAA success criteria where the content allows. The AAA criteria reach a wider audience: people with motor impairments need larger tap targets (SC 2.5.5 Enhanced), people with cognitive impairments benefit from clearer language (SC 3.1.5), people with low vision need 7:1 contrast (SC 1.4.6), and so on, so we target them where they fit the content rather than claiming blanket AAA conformance.
2. What we do, technically
- Semantic HTML, landmark elements (
<main>,<nav>,<article>,<aside>), one<h1>per page, properly-nested heading hierarchy. - Skip links, bypass-blocks links in the header, jumping to main content and navigation (targeting SC 2.4.1).
- Target size, interactive controls target at least 44×44 CSS pixels (SC 2.5.5 Enhanced), so the click-to-call button is easy to hit on a phone.
- Contrast ratios, body text targets 7:1 against background (SC 1.4.6 AAA); UI text on coloured buttons (white on
--accent-dark#0A6A34) is tested per element. - Keyboard-only navigation, every page navigable without a mouse; visible focus indicator on every focusable element.
- Screen reader semantics, ARIA labels on icon-only controls (for example the sticky call button),
aria-current="page"on breadcrumbs, andaria-labelon landmark<nav>regions. - Form labels, every input on the enquiry form has an explicit
<label for=>association; error messages are programmatically connected. - Images, meaningful images have descriptive
alttext; decorative images usealt=""orrole="presentation". - Motion preferences, animations respect
prefers-reduced-motion; no auto-playing video. - Language,
<html lang="en-GB">is set on every page so screen readers select the right voice. - Works without JavaScript, the pages render, read and let you call us without JavaScript; the enquiry form is a progressive enhancement and falls back to calling or emailing us directly.
3. Tools we test with
The site goes through a manual and automated accessibility pass before launch and on every significant change:
- Lighthouse / axe-core, automated rule coverage for contrast, landmarks and ARIA correctness.
- Keyboard-only walkthrough, Tab through every interactive element on every page.
- Screen reader spot-check, VoiceOver (macOS / iOS) for the main flows.
- Real device testing, iOS Safari (iPhone), Chrome Android, plus desktop Firefox / Safari / Chrome.
- Browser zoom, every page tested at 200% zoom without loss of content or function (SC 1.4.4).
4. Known limitations
We are honest about the gaps. As of the last-updated date above, we are not aware of any significant accessibility barriers on this site. If a future version embeds third-party content (for example an online map), that content follows the provider's own accessibility posture, which we do not fully control, and we will note it here.
5. Feedback & reporting an issue
If you find a barrier on this site, or if you would find it easier to reach us another way, call 0113 460 2103. Include the page and what specifically did not work, if you can. We aim to acknowledge within 1 working day and fix within 5.
6. Enforcement
If you are not satisfied with our response, in England, Wales and Scotland you can contact the Equality Advisory and Support Service (equalityadvisoryservice.com).
7. Statement preparation
This statement was prepared on the date above by Jordan Gilbert (founder and technician, Leeds Tech Repair). It is based on a self-assessment against WCAG 2.2 AA, with named AAA criteria targeted (SC 2.4.1, 2.5.5, 1.4.6, 3.1.5), carried out with the tools listed in section 3. It is reviewed at least annually and on any significant site change.
8. Who we are
Leeds Tech Repair is a trading name of TicketWave HQ Ltd, a company registered in England and Wales, company no. 17143167. Contact us on 0113 460 2103.
9. Related documents
Privacy Policy · Terms & Conditions · Cookie Policy
10. Changelog
- v1.0, July 2026, initial publication for Leeds Tech Repair.