JorTech
Tech repair at your door or online, day or night.
A registered UK company (Companies House, opens in a new tab) JorTech is a trading name of TicketWave HQ Ltd.
Start here
Book, or write it down: we read every enquiry.
- Book a repair Tell us the fault and the machine, then we agree a time with you and come to your address across Leeds, West Yorkshire and North Yorkshire.
- Remote support, anywhere in the UK Software, settings and account problems fixed over our own secure link while you watch, at one fixed price agreed first.
- No fix, no fee No repair fee if we cannot fix the fault we quoted for, and exactly what that promise does not cover.
- Send an enquiry Describe the problem in the form or by email and a real person replies, not a call centre.
Repairs and services
If you are not sure which repair it is, the common faults follow the list, in your own words.
- Laptop repair We find the real fault and quote you a fixed price before anything is opened.
- PC and desktop repair Towers and all-in-ones, at your desk rather than ours.
- Mac repair MacBooks, iMacs and Mac minis that will not boot, will not hold charge, or beachball.
- Laptop screen replacement We prove whether the panel is really the fault, then fit the right one for your model at a fixed quote.
- Phone repair Phone repair in Leeds for cracked iPhone and Android screens, worn batteries, charging ports, water damage and sound faults.
- Tablet repair iPad and Android tablet repair in Leeds for cracked screens, swollen batteries, charging faults and tablets that will not turn on.
- Computer upgrades and speed-ups An SSD, more memory, and a proper clean-up can make an old machine feel new.
- Virus and malware removal We find out what is genuinely on there, clean it safely, and leave your files where they are.
- Emergency computer repair Free advice by message, many software faults sorted the same night over a secure link.
- Data recovery We look first and tell you honestly what can be recovered.
- Tech support and setup A real person who will sort it and show you how it works.
- Remote tech support Some faults do not need us at the door.
- TV & smart TV help We fault-find properly and tell you straight whether it is worth fixing.
- Games console repair PlayStation, Xbox, Nintendo Switch and older consoles.
- Gaming PC repair & builds We find the real fault, and we build honest custom machines to a brief.
- Slow computer speed-up We measure what is really slowing it and say honestly what a fix achieves.
- Liquid & water damage We get it off power, clean the board before corrosion sets in, and tell you the honest odds.
- Wi-Fi & home network We measure where the signal actually goes, sort the router and the setup, and say honestly when a room needs more kit.
- Printer setup & fixes We get the printer talking to every device that needs it, where you actually use it.
- Email help & setup We sort it across every device you read it on.
- New computer setup & data transfer We carry your files, photos, email and bookmarks across and strip the bloatware.
- Smart home & device setup Alexa, Google, smart bulbs and plugs, cameras and video doorbells, all onto the wifi, into the apps and working together, set up properly the first time.
- Password & account recovery We help you prove it is yours and get you back in safely, the proper way.
- Event tech & live streaming Cameras, sound and a live stream for a funeral, a wedding or a family event in Leeds, so the people who cannot be in the room still see it properly.
- All repairs Every repair we do across Leeds, West Yorkshire and North Yorkshire, including repairs and setup for small businesses, on one page.
Common faults, in your own words
- Laptop will not turn on A laptop that will not turn on is usually not dead.
- Computer running slow A slow computer is usually fixable and rarely means a new machine.
- Laptop will not charge A laptop that will not charge is usually the charger, the port or the battery, not a write-off.
- Laptop screen stays black It is usually the backlight, the display cable or the panel, not the machine.
- MacBook screen shows lines or no picture The damage is under the glass, not on it.
- Laptop overheating A hot laptop with a roaring fan is usually dust and tired thermal paste, not a dying machine.
- Water damaged laptop Power it off now, do not charge it, and do not use rice.
- Cracked phone screen It is usually a straight swap, not a write-off.
- Blue screen error and random crashes A blue screen names the fault in a stop code.
- Wi-Fi keeps dropping Wi-Fi that keeps cutting out is the laptop, the router or the line.
- TV has sound but no picture A ten-second torch test tells you whether the panel is alive and the fault is repairable.
- Recover deleted photos or files Deleted photos are often still there until something writes over them.
Where we come to
We are based in Leeds and drive to you, at home or at work, and there is no walk-in shop.
- Computer repair in Leeds Every Leeds neighbourhood and the district towns around it.
- Computer repair across West Yorkshire Bradford, Wakefield, Huddersfield, Halifax and the towns between: a longer run than a job in the city, and the fixed quote covers the job, not the mileage.
- Every area we cover All 35 areas, including the North Yorkshire towns, and if yours is not on the list, send an enquiry and we will tell you straight.
Guides
Plain-English guides: what our technicians see every day, what is worth fixing, the warning signs of a failing drive, and how to spot a scam.
- All guides 20 guides, newest first.
- Printable checklists Before your repair, is it worth fixing, spill first aid and after your repair, one page each to print and stick on the fridge.
- The laptop died on a Sunday and everything is shut. What now? Sunday is the day a dead laptop hurts most, because the week is already in front of you.
- Replacing a laptop battery: a Dell Latitude 5290, start to finish What a laptop battery replacement actually involves, photographed as it was done on a Dell Latitude 5290.
- Can it be fixed without a visit? What remote support genuinely can and cannot do Half the faults people contact us about can be fixed over a secure link while you watch.
Company
- About JorTech A real local technician who comes to you across Leeds and names the fault plainly, and the company behind the name, TicketWave HQ Ltd.
- Jordan Gilbert, founder Trained on the bench at PCI Computers Leeds, runs the business, and still takes jobs himself.
- How pricing works Free advice by message, a minimum call-out quoted before we travel and deducted if you go ahead, a fixed quote before any work, and no published tariff or subscriptions.
- Questions people ask Visits and booking, prices, the guarantee, your data, and what we fix, answered honestly.
- How we look after your device Everything that comes in is photographed, written on your job ticket and kept together, then checked off with you when it comes back.
- Credentials What we can prove, and what we deliberately do not claim: the training, the education and the company on the record.
- Work with us 7 open roles across Leeds, from field repair to service delivery, with the pay stated plainly up front.
- Terms and conditions How the service works, the call-out, No Fix, No Fee in detail, parts, the warranty on our work, and your right to cancel.
- Privacy policy What we collect when you enquire about a repair, why, and your rights under UK GDPR.
- Cookie policy This site sets no cookies, and its analytics are cookieless.
- Accessibility statement Built to WCAG 2.2 AA as standard, the known limitations, and how to give feedback.
Describe the fault and we will tell you whether it is worth doing, before anyone travels.