Areas we cover
Computer and laptop repair in Knaresborough
If your computer or laptop has stopped working properly, we will come out to you in Knaresborough. The diagnosis is free, you get one fixed quote before any work starts, and if we cannot fix it there is nothing to pay.
- No fix, no fee
- We come to you
- The diagnosis is always free
- A real person who does the work, not a call centre
Knaresborough
How we work here
Knaresborough sits next to Harrogate and the two share a run for us, so if we are out that way you are effectively on the same trip. That is worth knowing, because a smaller market town is exactly the sort of place where getting a computer looked at properly means driving somewhere and leaving it for a week. Coming to you removes both halves of that problem. It also means we see the machine in the room it actually lives in, on the actual network it has to work on, which is where a surprising number of faults turn out to be hiding.
We come out to Knaresborough, at home or at work, Monday to Saturday, 9am to 7pm. It is a longer run than a job in the city, so call first and we will tell you straight when we can get to you rather than book a slot we cannot keep. If a visit does not suit, we can arrange to collect the machine and bring it back once it is done, and a fair few faults get sorted over a secure remote link with nobody coming out at all. The diagnosis is free whichever way we do it.
Who we help
People and small businesses in Knaresborough
- People at home with a laptop or PC that will not boot, will not charge, or has slowed to a crawl
- Anyone working from home who cannot afford to lose a week without the machine
- Households where the wifi drops out in some rooms and nobody can say why
- Small businesses and self-employed people running a handful of machines with no IT department
- Older people who would far rather someone came to the door than tried to explain it on the phone
- Anyone who wants an honest answer about whether a machine is worth repairing
What we fix
Every repair we do, in Knaresborough
Laptop repair
Dead, crashing, overheating, or refusing to charge? We find the real fault for free and quote you a fixed price before anything is opened.
PC and desktop repair
Dead tower, black screen, random restarts, roaring fans, or Windows that will not start? Free diagnosis, fixed quote, no fix no fee.
Mac repair
MacBook, iMac or Mac mini that will not boot, will not hold charge, or beachballs at everything? Free diagnosis, then a fixed quote before anything is opened.
Laptop screen replacement
Cracked, flickering, black, lined or dim? We prove whether the panel is really the fault, then fit the right one for your model at a fixed quote.
Phone repair
Cracked screen, dying battery, or a port that will not charge? We find the real fault for free and quote you a fixed price before the phone is opened.
Tablet repair
iPad or Android tablet with a cracked screen, a swollen battery, a dead charging port, or one that will not turn on? Free diagnosis, then a fixed quote before anything is opened.
Computer upgrades and speed-ups
An SSD, more memory, and a proper clean-up can make an old machine feel new. We measure what is actually holding yours back before you spend anything.
Virus and malware removal
Pop-ups, fake warnings, a hijacked browser, or a ransom note? We find out what is genuinely on there, clean it safely, and leave your files where they are.
Data recovery
Deleted files, a failing drive, or a laptop that will not start. We tell you what can honestly be recovered before you spend anything, and what cannot.
Tech support and setup
New machine to set up, email that will not connect, a printer that will not print? A real person who will sort it and show you how it works.
Remote tech support
Some faults do not need us at the door. We connect over a secure link, with your say-so, and fix it while you watch, often the same hour. Free look first.
TV & smart TV help
No picture, no power, no sound, or a smart TV that will not set up? We fault-find for free and tell you straight whether it is worth fixing.
Games console repair
PlayStation, Xbox, Nintendo Switch and older consoles. Overheating, disc drives, controller drift, and board-level work including HDMI ports.
Gaming PC repair & builds
Will not post, overheating, crashing under load, or a GPU acting up? We find the real fault for free, and we build honest custom machines to a brief.
Slow computer speed-up
Takes an age to start, spinning wheel at everything, freezing up? We measure what is actually slowing it before you spend a penny, then say what a fix will really achieve.
Liquid & water damage
A spill on a laptop or keyboard? Get it off power now and ring us. This is the one repair nobody can promise, and we will not pretend otherwise.
Wi-Fi & home network
Dead spots, drops out, slow in one room? We measure where the signal actually goes, sort the router and the setup, and say honestly when a room needs more kit.
Printer setup & fixes
Offline, will not connect, will not print, or scanning has stopped? We get the printer talking to every device that needs it, where you actually use it.
Email help & setup
Email stopped sending or arriving, a new phone that will not connect, or a mailbox that is full? We sort it across every device you read it on.
New computer setup & data transfer
A new PC or laptop to set up and everything to move off the old one? We carry your files, photos, email and bookmarks across and strip the bloatware.
Smart home & device setup
Alexa, Google, smart bulbs and plugs, cameras and video doorbells, all onto the wifi, into the apps and working together, set up properly the first time.
Password & account recovery
Locked out of Windows, your Mac, your email or an account? We help you prove it is yours and get you back in safely, the proper way.
How it works
Free diagnosis, fixed quote, no fix no fee
- Tell us the fault. Call or message and describe what is wrong. We come to you across Leeds, West Yorkshire and North Yorkshire, or you can drop the machine to us.
- Free diagnosis. We find out exactly what is wrong, at no charge, and tell you straight whether it is worth fixing.
- A fixed quote. You get a clear, fixed price before any work starts. No surprises, no hourly meter running.
- We fix it, or you pay nothing. Happy with the quote? We do the work. No fix, no fee. If it cannot be fixed, there is nothing to pay.
Questions
The things people ask
Is it worth you coming out for one laptop?
Yes. Knaresborough and Harrogate share a run, so you are rarely a trip on your own, and even when you are, the diagnosis is still free and the price is still the price. You are not being charged for our mileage either way.
The fault only happens sometimes. Is that still worth looking at?
Those are the ones most worth looking at in person. An intermittent fault is very hard to describe over the phone and very easy to see in the room, on your own network, with your own kit plugged in. That is one of the real advantages of someone coming to you rather than the machine going to a bench somewhere.
Do you cover the villages around Knaresborough?
Yes. Give us the actual village when you call rather than the nearest big name, so the answer we give you about timing is a real one rather than a guess.
You are based in Leeds. Do you actually come out to Knaresborough?
Yes. Knaresborough is inside the area we cover, and being mobile is rather the point: there is no shop for you to drive to. It is a longer run than a job in Leeds, so call, tell us the fault, and we will be straight with you about when we can be there. If a visit is not the quickest way to help, we will say so and offer to collect the machine or look at it remotely instead.
Does it cost more because I am not in Leeds?
No. The diagnosis is free wherever you are, and the fixed quote covers the job, not the mileage. If a job did not stack up at the distance we would tell you before you spent anything, rather than quietly load it onto the price.
How much will the repair cost?
It depends on the fault and on your exact model, so we will not quote a number before we have looked. The diagnosis is free, then you get one fixed quote before any work starts, and if we cannot fix it you pay nothing.
Can you help without coming out to North Yorkshire at all?
Often, yes. Software faults, slow machines, email trouble, printer and wifi setup and a lot of account lockouts can be sorted over a secure remote link while you watch. Anything physical, a screen, a battery, a drive, a liquid spill, needs the machine in front of us, either on a visit or by collecting it.
What kinds of repair do you do?
Laptop and PC repair, Mac repair, screen replacements, SSD and RAM upgrades and speed-ups, virus and malware removal, data recovery, and IT support for small businesses.
Worth reading first
A plain-English guide before you spend anything
- Slow computer? What actually speeds it up, and what does not Why a computer feels slow, the free things worth trying first, the one upgrade that genuinely transforms an old machine, and the myths that change nothing.
- Spilled a drink on your laptop? What to do in the first ten minutes A spill is a race against corrosion, not just water. The calm first-aid steps that give your laptop the best chance, and the mistakes that make it worse.
- SSD vs HDD in plain English: the one upgrade that makes an old computer feel new What a hard drive and an SSD actually are, why the old spinning drive is usually why a computer feels slow, and when the upgrade is worth it.
Nearby
We also cover
Tell us what is wrong.
Call and describe the fault. We will diagnose it for free, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay. A real person who does the work, not a call centre.