For students
Laptop and phone repair for students in Leeds
A laptop that will not start the night before a hand-in, a MacBook that will not charge, a cracked phone, Wi-Fi in a shared house that drops when everyone is online. We come to your door in Headingley, Hyde Park, Woodhouse, the city centre and across Leeds, or collect the machine and bring it back.
What usually needs doing
The jobs we see.
- A laptop or MacBook that will not boot, will not charge, or has slowed to a crawl before a deadline
- The dissertation, the coursework and the photos safely off a machine that has died
- A cracked phone or iPad screen, or a battery that does not last a day of lectures
- A drink spilled on a laptop in a shared house
- Wi-Fi that drops in the back bedroom of a house-share, or a printer that will not connect
- A second-hand laptop made usable again, or an honest view on whether it is worth fixing
The services
What we do for you.
- Laptop repairDead, crashing, overheating, or refusing to charge? We find the real fault and quote you a fixed price before any work starts.
- Mac repairMacBook, iMac or Mac mini that will not boot, will not hold charge, or beachballs at everything? A free first opinion, a £50 call-out agreed before we travel, then a fixed quote before any work starts.
- Laptop screen replacementCracked, flickering, black, lined or dim? We prove whether the panel is really the fault, then fit the right one for your model at a fixed quote.
- Laptop battery replacementDies before lunch, drops from half to nothing, or only works on the charger? We confirm it is the battery and not the charger or the port, then fit the correct cell for your model at a fixed quote.
- Laptop charging port repairCharges only at an angle, needs the cable held, or does nothing at all? We prove whether it is the charger, the port or the board, then replace the port itself, soldered or on its own board, at a fixed quote.
- Liquid & water damageA spill on a laptop or keyboard? Get it off power now and book a repair. This is the one repair nobody can promise, and we will not pretend otherwise.
- Data recoveryDeleted files, a failing drive, or a laptop that will not start. We tell you what can honestly be recovered before any recovery work starts, and what cannot.
- Phone repairCracked screen, dying battery, or a port that will not charge? We find the real fault and quote you a fixed price before any work starts.
- Tablet repairiPad or Android tablet with a cracked screen, a swollen battery, a dead charging port, or one that will not turn on? A free first opinion, a £50 call-out agreed before we travel, then a fixed quote before any work starts.
- Wi-Fi & home networkDead spots, drops out, slow in one room? We measure where the signal actually goes, sort the router and the setup, and say honestly when a room needs more kit.
- Slow computer speed-upTakes an age to start, spinning wheel at everything, freezing up? We measure what is actually slowing it, then say what a fix will really achieve, before any work starts.
- Virus and malware removalPop-ups, fake warnings, a hijacked browser, or a ransom note? We find out what is genuinely on there, clean it safely, and leave your files where they are.
How it works here
The same deal, at your place.
Tell us the fault and the deadline. You get a free first opinion: what it sounds like, whether it is worth doing, and what it is likely to cost, before anyone travels. Where the deadline matters more than the machine, we say so, and the first thing we look at is getting your work off it safely.
If it needs a visit, we come to your door, a room in a house-share or a flat in a block included, or collect the machine and bring it back, so nothing goes into town on the bus. Faults in the software we can often fix over our own secure link while you watch, wherever you are studying.
You get one fixed quote before any work starts, and No Fix, No Fee on the repair. The deal is the one anyone gets: a £50 call-out, agreed before we travel and credited to your repair, and the quote is the price you pay.
A free first opinion. Tell us the fault and we tell you what it sounds like, whether it is worth doing, and what it is likely to cost, before anyone travels. The diagnosis itself is on the visit, and the call-out pays for it.
The £50 call-out. A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault.
One fixed quote. You get one fixed quote, agreed in writing, before any work starts. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.
What we do not do. We do not sell laptops or insurance, and we are not your university's IT service: university accounts, software licences and campus networks are theirs to sort. We repair the machine you own. Dacros, IT support for business.
FAQ
The questions we get asked.
I have a deadline. Can you get it fixed in time?
Tell us the deadline when you get in touch and we will be straight with you about whether it can be done. A visit the same day or the next day is a priority booking you can ask for, if a technician is free, with a priority fee we tell you before anything is booked. If the machine cannot be fixed in time, the first job is usually getting your work off it safely, so the deadline is not riding on the repair.
Is it priced differently for students?
Every job is priced the same way, student or not: a free first opinion, a £50 call-out agreed before we travel and credited to your repair, and one fixed quote before any work. What saves money is the honest answer up front: if a repair is not worth it, we say so before you spend anything.
My laptop is still under warranty or insured. Should I come to you?
Use the warranty or the insurance first if the fault is covered, and we will tell you so rather than take the job. If it is not covered, or the cover has run out, we come to you.
I live in a shared house. Do you need to come inside?
Only as far as makes sense. We are used to looking at a laptop in a bedroom of a house-share rather than expecting a spare desk, and if you would rather not have anyone in the house you can hand the machine over at the door, or we collect it and bring it back.
Also: how pricing works, how you pay, how we keep your data safe, and who else we help.