Laptop charging port repair in Leeds
A charging port takes more punishment than any other part of a laptop: the plug goes in and out thousands of times, the cable gets tugged, the laptop gets lifted with the charger still attached. When it fails, the symptoms look exactly like a dead battery or a dead charger, which is why we prove which of the three it is before anything is replaced. Some ports sit on a small board of their own and come out as a unit; others are soldered to the mainboard, which is slower and more delicate work, and we do both ourselves.
- No fix, no fee on the repairIf we cannot fix the fault we quoted for, you pay nothing for the repair. The £50 call-out still applies if we come out.
- A free first opinion by messageDescribe the fault and we will tell you what it sounds like and whether it is worth doing, before anyone travels.
- We come to youAcross Leeds, West Yorkshire and North Yorkshire, or we collect and return.
- A real person repliesNot a call centre, not a ticket queue: we read every enquiry, day and night, Sunday to Friday. The fixed quote you agree is the price you pay.
Does this sound like yours?
The faults we see most
- It only charges when the plug is held, pushed in, or angled just so
- The charging light flickers when the cable moves
- The plug feels loose in the socket, or wobbles where it used to sit firm
- The laptop runs on the battery but will not charge, and the icon says plugged in, not charging
- It charged fine until the laptop was knocked, dropped, or picked up by the cable
- The port is visibly bent, pushed in, or has a pin missing
- A USB-C laptop charges from one port but not the other
- The charger is warm and working on another machine, but this laptop sees nothing
- There is a burning smell or a dark mark around the socket
Not on the list? Book a repair anyway and describe it. Describing it to us in a message is free either way.
What we do
Name the fault, then the fix, then the price
-
We test the charger first, on your laptop and on ours, because a worn charger or a cable broken inside its sleeve is the commonest cause of a laptop that will not charge, and it is the cheapest
-
We look inside the port with a torch. Lint, grit and a bent pin are all things we can see, and a port packed with debris is cleaned, not replaced
-
We check the battery is not the fault wearing a port's disguise: a battery that will not take a charge looks the same from the outside, and the battery's own report tells us
-
We test for power reaching the board, because a port that is physically fine on a board that is not passing power is a different repair, and we say which before anyone orders a part
-
We identify how your port is made. On many laptops it sits on a small board of its own and comes out as a unit; on others it is soldered to the mainboard. The first is a straightforward swap, the second is careful bench work
-
Soldered ports we replace ourselves, with the old one removed cleanly and the new one fitted and tested, which is work most repairers send away or decline
-
On a USB-C machine we check whether the port is charging only or also carries data and video, and fit a part that matches, because a port that charges but drops the screen is not a repair
-
We test with your charger and ours afterwards, at the angles that used to fail, and we check the battery is charging to full
-
You get one fixed quote before any work starts, and if the honest answer is that the port has taken the board with it, we tell you that and what the options are
How long it takes
An honest answer, not a booking slot
A port on its own small board is usually a single sitting once the part is in hand. A soldered port is bench work: the laptop comes with us or is collected, the board is worked on with proper equipment, and the machine comes back tested. We tell you which kind yours is, and how quickly the right part can reach us, before anything is agreed.
What it costs
A free first opinion by message, a £50 call-out agreed first, then a fixed price
Telling us the fault in a message gets you a first opinion, free, and it is worth doing first: some faults we can sort over a remote link without anybody travelling. Before anyone travels we tell you what the repair is likely to cost: a fixed price where the fault and the model make it clear, or an honest estimate where we need to see the machine. A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault. We do not publish a price list beyond the call-out, because the same fault costs different money on different machines. You get one fixed quote, agreed in writing, before any work starts. If, once we have seen the machine, the fixed price is higher than our estimate, or the fault is not the one we priced, we tell you why before doing anything, and you can say no and pay only the call-out. If we cannot fix the fault we quoted for, you pay nothing for the repair. No fix, no fee covers the repair itself, not the call-out, a priority fee, a separate fault or a part that works as it should.
What drives the price
- Whether the port is on its own board or soldered to the mainboard, which is the difference between a swap and careful bench work
- The part itself, which is cheap for common models and harder to find for older or unusual ones
- Whether the charger or the battery turns out to be the real fault, which we find out before you pay for a port
- Whether the port has damaged the board around it, which a dropped laptop or a plug torn out sideways can do
- On USB-C machines, whether the port carries data and video as well as power, which decides the part
- Whether the laptop has to come to the bench or the job is done at your desk
Where we work
We come to you across Leeds, West Yorkshire and North Yorkshire
Home or work, day or night, Sunday to Friday. There is no walk-in shop, so we come to the machine, or collect it and bring it back. Start at computer repair in Leeds, or pick your area.
Questions
The things people ask
Can you come today?
Ask for it. When you book a repair, choose priority, the next day or the same day, for a visit or a remote session. A priority visit or session depends on a technician being free. If we can do it, we tell you the priority fee with the call-out or the session price before anything is booked, and same day costs more than next day. If we cannot, it is a standard booking and there is no priority fee. Nothing is booked until you have agreed the fee. If we confirm a priority visit or session and then cannot make that day, we tell you as soon as we know, it becomes a standard booking, and there is no priority fee. For a visit, the priority fee is payable once we have come out, and for a remote session, once the session starts. We are open day and night, Sunday to Friday, and closed Saturdays.
How do I know whether it is the charger or the port?
Try a known-good charger for the same laptop, or try your charger on another machine it fits. If a different charger works, yours was the fault, and that is the cheapest possible outcome. If every charger behaves the same way, and especially if the plug only works at an angle or when held, the port is the suspect. If no charger does anything at all and the laptop will not run even on mains, the fault may be on the board, and that is what we test for before anything is replaced.
Can a soldered charging port really be replaced, or do I need a new laptop?
It can, and it is work we do ourselves rather than send away. The old port is removed from the board cleanly, the pads are prepared, the new port is fitted and tested. It is more delicate than swapping a port on its own board, and it is still a fraction of the cost of a new machine. The only time we say no is when the board itself has been damaged beyond the port, and we tell you that after testing, not before.
My laptop charges fine with the cable held at an angle. Can I just live with it?
You can for a while, but it gets worse, and the way it gets worse matters. A loose port arcs and heats as the connection makes and breaks, which can damage the board around it, and a laptop that suddenly stops charging altogether usually gave this warning first. A port replaced while it is only loose is a smaller job than one replaced after it has taken the board with it.
Is it safe to clean the port myself?
With the laptop off, a torch and a wooden or plastic pick, gently, yes. Lint compacts at the bottom of a port and stops the plug seating; it comes out in flakes. Do not use anything metal, which can short or bend the pins, and do not use liquid. If something is bent rather than blocked, stop; straightening a pin is a job for the bench.
Will I lose my files?
No. A port repair does not touch the storage, and the laptop comes back as it was. If the machine has to come to the bench, it is logged, labelled and kept with your files untouched, as every device in our care is.
How much does a charging port repair cost?
For a charging port, what decides the price is how the port is made: a part on its own small board is a swap, a port soldered to the mainboard is bench work. It depends on the fault and your exact model, so there is no price list. A first opinion is free, by message, and before anyone travels we tell you what the repair is likely to cost: a fixed price where the fault and the model make it clear, or an honest estimate where we need to see the machine. A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault. You get one fixed quote, agreed in writing, before any work starts. If, once we have seen the machine, the fixed price is higher than our estimate, or the fault is not the one we priced, we tell you why before doing anything, and you can say no and pay only the call-out. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.
Is your work guaranteed after the repair?
Yes. We stand behind the repairs we carry out. If the same fault we fixed returns as a result of our work, get in touch and we will put it right at no charge. Inside 90 days we do that without argument. Past 90 days we will still look at it on its merits, because a reasonable period for a fitted screen and a reasonable period for a fifteen-year-old desktop are not the same thing. This sits on top of your statutory rights, not instead of them, and those last longer. It does not cover new or unrelated faults, new accidental or liquid damage after our repair, or problems caused by other work carried out after ours.
Worth reading first
A plain-English guide before you spend anything
- Laptop will not turn on? The simple checks to try before you panic A dead laptop is not always a broken one. The calm, ordered checks that rule out the cheap and simple causes first, and when to get it looked at.
- Phone will not charge? The five causes, cheapest first A phone that will not charge is one of five things, and the cheap ones are the common ones: the cable, the plug, lint in the port, the port itself, or the battery. How to work through them in order at home, what each one looks like, and when it stops being a job for a toothpick.
- Your laptop will not turn on. Can you still get your files off it? A laptop that is completely dead usually still has your files intact. Why the drive is normally the survivor, what makes recovery harder, and the one thing not to do while you decide.
Seen on a real job
Photographed as we worked
Related repairs
You might also need
Laptop repair
Dead, crashing, overheating, or refusing to charge? We find the real fault and quote you a fixed price before any work starts.
Laptop battery replacement
Dies before lunch, drops from half to nothing, or only works on the charger? We confirm it is the battery and not the charger or the port, then fit the correct cell for your model at a fixed quote.
Mac repair
MacBook, iMac or Mac mini that will not boot, will not hold charge, or beachballs at everything? A free first opinion by message, a £50 call-out agreed before we travel, then a fixed quote before any work starts.
Liquid & water damage
A spill on a laptop or keyboard? Get it off power now and book a repair. This is the one repair nobody can promise, and we will not pretend otherwise.
Tell us what is wrong.
Book a repair and describe the fault. A visit has a £50 call-out, agreed before we travel. We will find the fault properly, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay for the repair. A real person who does the work, not a call centre.