Areas we cover
Computer and laptop repair in Kirkstall
A laptop that has been through three house moves and lives on the arm of a sofa has had a harder life than most office machines. Kirkstall is a renting part of Leeds, and rented life is hard on computers: they get boxed up and knocked about in moves, they run hot on beds and sofas, and plenty of them arrive second-hand with somebody else's history on board. We repair them where you live. The diagnosis is free, you get one fixed quote before any work, and if we cannot fix it there is nothing to pay.
- No fix, no fee
- We come to you
- The diagnosis is always free
- A real person who does the work, not a call centre
Kirkstall
How we work here
Kirkstall, LS5, runs along the Aire valley on the west side of Leeds, on the road between the city and Horsforth, and a lot of people here rent: house-shares spilling over from Headingley, couples in a first flat, commuters who picked the area for the quick run into town. Rented life shapes the machines we see. Laptops rarely have a desk of their own, so they live on sofas, beds and kitchen tables, breathing in dust and running hot on soft furnishings. They move house more often than most machines ever do, and moving day is where cracked hinges and flickering screens come from. And a good number arrive second-hand, handed down or bought used, carrying the last owner's clutter. None of that means a machine is finished. Most of it is very fixable, and we come to your door in Kirkstall to do exactly that, whether the house is yours, rented or shared.
We come to you across Kirkstall and LS5, Monday to Saturday, 9am to 7pm, and renting changes nothing about how it works. We do not need your landlord involved, we do not need a desk, and we are happy looking at a laptop wherever it actually lives. If you are out at work all day, collection and return at the door is often the easiest way: you hand the machine over at a time you are in, we do the work on the bench, and we bring it back fixed. There is no walk-in shop and no counter to queue at, and the diagnosis is free whichever way the machine reaches us.
Who we help
People and small businesses in Kirkstall
- Renters and house-shares where the laptop is the television, the office and the filing cabinet all at once
- Commuters who are out of the house all day and need the handover to fit around the working week
- Anyone whose laptop runs hot and loud after years of living on beds and sofas instead of a desk
- People whose machine stopped behaving after a house move, with a cracked hinge, a flickering screen or worse
- Anyone who has bought or inherited a second-hand laptop and wants it wiped, checked over and set up as their own
What we fix
Every repair we do, in Kirkstall
Laptop repair
Dead, crashing, overheating, or refusing to charge? We find the real fault for free and quote you a fixed price before anything is opened.
PC and desktop repair
Dead tower, black screen, random restarts, roaring fans, or Windows that will not start? Free diagnosis, fixed quote, no fix no fee.
Mac repair
MacBook, iMac or Mac mini that will not boot, will not hold charge, or beachballs at everything? Free diagnosis, then a fixed quote before anything is opened.
Laptop screen replacement
Cracked, flickering, black, lined or dim? We prove whether the panel is really the fault, then fit the right one for your model at a fixed quote.
Phone repair
Cracked screen, dying battery, or a port that will not charge? We find the real fault for free and quote you a fixed price before the phone is opened.
Tablet repair
iPad or Android tablet with a cracked screen, a swollen battery, a dead charging port, or one that will not turn on? Free diagnosis, then a fixed quote before anything is opened.
Computer upgrades and speed-ups
An SSD, more memory, and a proper clean-up can make an old machine feel new. We measure what is actually holding yours back before you spend anything.
Virus and malware removal
Pop-ups, fake warnings, a hijacked browser, or a ransom note? We find out what is genuinely on there, clean it safely, and leave your files where they are.
Data recovery
Deleted files, a failing drive, or a laptop that will not start. We tell you what can honestly be recovered before you spend anything, and what cannot.
Tech support and setup
New machine to set up, email that will not connect, a printer that will not print? A real person who will sort it and show you how it works.
Remote tech support
Some faults do not need us at the door. We connect over a secure link, with your say-so, and fix it while you watch, often the same hour. Free look first.
Small business IT support
A machine down, email stuck, Wi-Fi dropping, or a new starter with nothing to work on? We come to your premises, fix it, and quote before we touch anything.
TV & smart TV help
No picture, no power, no sound, or a smart TV that will not set up? We fault-find for free and tell you straight whether it is worth fixing.
Gaming PC repair & builds
Will not post, overheating, crashing under load, or a GPU acting up? We find the real fault for free, and we build honest custom machines to a brief.
Slow computer speed-up
Takes an age to start, spinning wheel at everything, freezing up? We measure what is actually slowing it before you spend a penny, then say what a fix will really achieve.
Liquid & water damage
A spill on a laptop or keyboard? Get it off power now and ring us. This is the one repair nobody can promise, and we will not pretend otherwise.
Electricals & appliances
Small plug-in electricals and the smart, connected side of modern appliances. We fault-find honestly, fix what is worth fixing, and say plainly when it needs a registered trade.
Wi-Fi & home network
Dead spots, drops out, slow in one room? We measure where the signal actually goes, sort the router and the setup, and say honestly when a room needs more kit.
Printer setup & fixes
Offline, will not connect, will not print, or scanning has stopped? We get the printer talking to every device that needs it, where you actually use it.
Email help & setup
Email stopped sending or arriving, a new phone that will not connect, or a mailbox that is full? We sort it across every device you read it on.
New computer setup & data transfer
A new PC or laptop to set up and everything to move off the old one? We carry your files, photos, email and bookmarks across and strip the bloatware.
Smart home & device setup
Alexa, Google, smart bulbs and plugs, cameras and video doorbells, all onto the wifi, into the apps and working together, set up properly the first time.
Password & account recovery
Locked out of Windows, your Mac, your email or an account? We help you prove it is yours and get you back in safely, the proper way.
Business on-site callout
A machine down, wifi dropping, email stuck, or a new starter to set up? We come to your premises, sort it, and quote before we touch anything. No contract.
How it works
Free diagnosis, fixed quote, no fix no fee
- Tell us the fault. Call or message and describe what is wrong. We come to you across Leeds, or you can drop the machine to us.
- Free diagnosis. We find out exactly what is wrong, at no charge, and tell you straight whether it is worth fixing.
- A fixed quote. You get a clear, fixed price before any work starts. No surprises, no hourly meter running.
- We fix it, or you pay nothing. Happy with the quote? We do the work. No fix, no fee. If it cannot be fixed, there is nothing to pay.
Questions
The things people ask
My laptop gets really hot and the fan never stops. Is that serious?
It is worth dealing with before it becomes serious. A laptop that spends its life on a bed or a sofa breathes in dust and fluff and slowly chokes, and heat is what wears machines out early. A proper internal clean-out is a routine job for us, and we will tell you honestly whether the heat has already damaged anything. The diagnosis is free and you get a fixed quote before any work.
It got knocked about in a house move and now the screen flickers. Can it be saved?
Usually, yes. Moving-day damage tends to be a cracked screen, a loose hinge or a connection shaken loose inside, and all of those are repairable. We will open it up, tell you exactly what the knock has done, and give you one fixed quote before any work starts. If it genuinely is not worth repairing, we will say so at no charge.
I bought a second-hand laptop and it is full of the last owner's stuff. Can you make it properly mine?
Yes. We wipe it, reinstall the system fresh, check the machine over for faults the seller did not mention, and set it up under your own accounts. You end up knowing exactly what you bought, and if we find something wrong with it we will tell you before you spend anything more on it.
I commute into town and I am never in during the day. How do I get the laptop to you?
You do not have to carry it anywhere. We can collect it at the door at a time you are actually home, within our 9am to 7pm day or on a Saturday, and return it the same way once it is fixed. Tell us which times work when you ring and we will fit around them.
I am moving out soon and the old computer is not worth taking. Can you get my files off it first?
Yes. We copy your photos, documents and anything else that matters onto a drive or a newer machine, and we can securely wipe the old computer so nothing personal leaves the house with it. That last part matters more than people think when a machine is being sold, scrapped or left behind at the end of a tenancy.
How much will it cost?
It depends on the fault and on your exact model, so we will not put a number on it before we have looked. The diagnosis is free, then you get one fixed quote before any work starts, and if we cannot fix it you pay nothing.
Nearby
We also cover
Tell us what is wrong.
Call and describe the fault. We will diagnose it for free, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay. A real person who does the work, not a call centre.