Games console repair in Leeds
PlayStation, Xbox, Nintendo Switch and the older consoles still in daily use. Overheating and fan noise, a disc drive that will not take a game, a controller that drifts, storage that has run out, and the board-level faults most shops will not touch. Tell us what it is doing, we will find the fault properly, and you get one fixed quote before anything is opened. If we cannot fix it, there is nothing to pay for the repair.
- No fix, no fee on the repairIf we cannot fix it, you do not pay for the repair. In writing, on every job.
- Free advice by messageDescribe the fault and we will tell you what it sounds like and whether it is worth doing, before anyone travels.
- We come to youAcross Leeds, West Yorkshire and North Yorkshire, or we collect and return.
- A real person repliesNot a call centre, not a ticket queue: we read every enquiry, day and night, Sunday to Friday. The fixed quote you agree is the price you pay.
Does this sound like yours?
The faults we see most
- It runs hot and the fan is suddenly very loud
- No picture on the television, or the picture cuts out
- It will not take a disc, or it takes one and will not read it
- A controller or Joy-Con drifts on its own, or a stick will not centre
- It turns off by itself, usually partway through a game
- The HDMI port is damaged, or the console was knocked while a cable was in
- It will not power on at all
- Storage is full, or the drive has started failing
Not on the list? Send an enquiry anyway and describe it. Describing it to us in a message is free either way.
What we do
Name the fault, then the fix, then the price
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Find out what is actually wrong before quoting
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Strip out the dust and replace tired thermal paste where overheating is the cause
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Repair or replace disc drives, fans, power supplies and ports
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Fix controller and Joy-Con drift, worn sticks, charging ports and docks
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Board-level repair, including replacing a burnt or broken HDMI port
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Fit and set up larger storage where the console supports it
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Tell you plainly when a console is not worth repairing
How long it takes
An honest answer, not a booking slot
It depends entirely on the fault and on parts. A clean and repaste is quick. A board-level repair takes longer, because doing it properly is not something to rush. We will give you a realistic answer when we have looked, rather than a number now that we would only have to break.
What it costs
Free advice by message, a call-out quoted first, then a fixed price
Telling us the fault in a message costs nothing, and it is worth doing first: some faults we can sort over a remote link without anybody travelling. If it needs a visit there is a minimum call-out, quoted before we travel, and it comes off the price if you go ahead. We do not publish a price list beyond that, because a price list for this work would be a fiction: the same fault costs different money on different machines. What we can do is tell you what moves the number, then give you one fixed quote before any work starts. If we cannot fix the fault we quoted for, there is no repair fee.
What drives the price
- Whether the fault is a clean, a part, or work on the board itself
- The price and availability of the part for that exact model
- Whether the console has been opened or worked on before
- Board-level repairs take skilled time, which is the largest part of that job
Where we work
We come to you across Leeds, West Yorkshire and North Yorkshire
Home or work, day or night, Sunday to Friday. There is no walk-in shop, so we come to the machine, or collect it and bring it back. Start at computer repair in Leeds, or pick your area.
Questions
The things people ask
My HDMI port is broken. Most places said they cannot do it.
That is the usual answer, because it is board-level work and it needs the right equipment and a steady hand. We do it. We come to you or collect the console, and you get free advice by message and a fixed price before anything is opened. If the damage has gone further than the port, which does happen when a cable is knocked hard, we will tell you that up front rather than start the job and find out halfway through.
My Joy-Cons drift. Can that be fixed?
Yes, and it is one of the most common jobs on a Switch. Drift is usually a worn stick module rather than anything deeper, so it is a repair rather than a replacement controller. Advice by message is free, and you get the fixed price before we open anything.
It sounds like a jet engine. Is that worth fixing?
Usually yes, and it is one of the more satisfying jobs. Years of dust and dried-out thermal paste make a console work far harder than it needs to, which is what you are hearing. A proper strip, clean and repaste normally brings the noise and the heat back down. If the noise turns out to be a failing fan rather than dust, that is a part, and you will know the price before we fit it.
How much will it cost?
It depends on the fault and on your exact model, so we will not quote a number before we have looked. Advice by message is free, then you get one fixed quote before any work starts, and if we cannot fix it you pay nothing for the repair.
Do you repair retro consoles?
Yes, and we would rather see them than not. Older hardware brings its own problems, mainly parts that are no longer made and capacitors that have aged out, so honesty matters more than usual here. We will tell you early if a console cannot sensibly be brought back, and if it is not worth doing, there is nothing further to pay beyond any call-out you agreed.
Do I have to bring it to you?
No. We come to you across Leeds and West Yorkshire, or we can collect the console and return it once it is done. There is no walk-in shop, and advice by message is free whichever way it reaches us.
Is your work guaranteed after the repair?
Yes. We stand behind the repairs we carry out. If the same fault we fixed returns as a result of our work, get in touch and we will put it right at no charge. Inside 90 days we do that without argument. Past 90 days we will still look at it on its merits, because a reasonable period for a fitted screen and a reasonable period for a fifteen-year-old desktop are not the same thing. This sits on top of your statutory rights, not instead of them, and those last longer. It does not cover new or unrelated faults, accidental damage, liquid damage, or problems caused by other work carried out after ours.
Related repairs
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Gaming PC repair & builds
Will not post, overheating, crashing under load, or a GPU acting up? We find the real fault, and we build honest custom machines to a brief.
Data recovery
Deleted files, a failing drive, or a laptop that will not start. We tell you what can honestly be recovered before you spend anything, and what cannot.
Tell us what is wrong.
Send an enquiry and describe the fault. We will find the fault properly, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay for the repair. A real person who does the work, not a call centre.