Xbox Series X and Series S repair in Leeds
The Series X and the Series S share most of their insides and most of their faults: an HDMI port soldered to the board that gets damaged when a cable is pulled, a console that runs hot and loud, one that will not turn on, and a controller that drifts. The Series X adds a disc drive, and with it one more fault: a drive that grinds or will not read. We replace the HDMI port ourselves. Tell us which console and what it is doing, and you get a first opinion, free.
Last updated
The device
The Xbox Series X and Series S, as it affects a repair
- Released
- 2020, both models
- Output
- HDMI 2.1, through a port soldered to the main board
- Discs
- The Series X has an Ultra HD Blu-ray drive; the Series S has no disc drive at all
- Storage
- An internal SSD, with a slot at the back for the official expansion card
- Cooling
- One large fan drawing air through the whole console, so dust in the fins shows up as heat and noise
The repairs
What we do on the Xbox Series X and Series S, and what each job involves
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HDMI port replacement
No picture, a picture that cuts out, or a port that only works with the cable held or wedged: the HDMI port on both consoles is soldered to the board and is damaged when a cable is yanked or the console is moved while plugged in. We replace it in-house and test picture and sound on a television before the console goes back. Damage that has run past the port into a component on the board is specialist work, and we tell you so before anything starts.
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Disc drive, Series X
A drive that will not take a disc, grinds, or takes a disc and will not read it is a mechanical part, and on the Series X it is replaced as a unit. We rule out the disc and the drive's connections first. The Series S has no drive, so a Series S that cannot see its games is a storage or a sign-in fault, not a drive fault.
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Overheating and fan noise
An Xbox that runs hot, roars, or shuts down in a game is usually choked with dust in the fan and the heatsink fins, with thermal compound that has dried. We strip it, clean, renew the compound and test under load afterwards. If the fan has failed it is a part, and you know the price before we fit it.
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Will not turn on
A dead Xbox is more often the power lead, the socket or the internal power supply than the board, and the supply is a part we replace. A console that turns on and straight off again, or shows a light and nothing else, is worked through in order: power, then the connections, then the board. A repair to a single chip or other component on a circuit board goes to a specialist only with your say-so, once we have told you who will do it and what it costs.
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Controller drift and worn parts
A stick that moves the game on its own is a worn stick module inside the controller, which we replace and test through its full range. Bumpers and triggers that have gone soft or stopped clicking are parts too, and a controller that will not charge or connect usually has a worn port or a battery at the end of its life.
Parts, honestly
Genuine, compatible, and what the software will say
Most console parts are not sold by the maker to independent repairers, so a port, a fan, a drive or a stick module is a compatible part made for that model, or a genuine one where the maker makes it available, and the quote says which is going in and what it costs before you agree. A soldered HDMI or charging port is replaced by us, in-house. Microsoft does make some Xbox parts available to repairers and owners, so where a genuine part exists for your console we tell you, and where it does not, the compatible part and its price are in the quote.
Is it worth repairing?
An honest answer for the Xbox Series X and Series S
Yes, in almost every case. A port, a drive, a clean or a power supply costs a fraction of replacing them. A Series S is the cheaper console, so a large job on one is weighed against its value, and we say so plainly. A board fault beyond the port is specialist work: we tell you what it would cost and who would do it, and you decide against the price of a console.
This is a games console repair job.
- Before anyone travels
A free first opinion
A first opinion is free. Before anyone travels we tell you what the repair is likely to cost: a fixed price where the fault and the model make it clear, or an honest estimate where we need to see the machine.
- If it needs a visit
A £50 call-out, agreed first
A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault.
- Before any work
One fixed quote, then No Fix, No Fee
You get one fixed quote, agreed in writing, before any work starts. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.
Seen on a real job
Photographed as we worked
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Games console repair · March 2025
A Nintendo Switch with a worn Joy-Con rail, opened on the bench
A well-used Switch in its box, a new Joy-Con rail still in its bag, and the console open to the battery and the fan to reach it. One of Jordan's jobs from before the JorTech name, photographed as it was done.
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Television repair · November 2024
A television opened at the door, and the board that runs it
A Samsung television with its back off on bubble wrap at the customer's door: the mainboard found, the ribbon cables that feed the panel traced, the board lifted out. One of Jordan's jobs from before the JorTech name, photographed as it was done.
Our promises
- No fix, no fee on the repairIf we cannot fix the fault we quoted for, you pay nothing for the repair. The £50 call-out still applies if we come out.
- A free first opinionDescribe the fault and we will tell you what it sounds like and whether it is worth doing, before anyone travels.
- We come to youAcross Leeds, West Yorkshire, Harrogate, Knaresborough and York, or we collect and return.
- A real person repliesNot a call centre, not a ticket queue: we read every enquiry, day and night, Sunday to Friday. The fixed quote you agree is the price you pay.
Other models
A different model? Pick yours
Where we work
We come to you across Leeds, West Yorkshire, Harrogate, Knaresborough and York
Home, work or a cafe over a coffee, day or night, Sunday to Friday. There is no walk-in shop, so we come to it, or collect it and bring it back. Start at computer repair in Leeds, or pick your area.
Tell us what is wrong.
Book a repair and describe the fault. A visit has a £50 call-out, agreed before we travel. We will find the fault properly, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay for the repair, only the call-out. A real person who does the work, not a call centre.