Areas we cover
Computer and laptop repair in Rothwell
If you are ringing about a parent's computer rather than your own, you are in the right place. We repair computers and laptops across Rothwell, and a repair here is as easy to arrange for somebody else as for yourself: you describe the fault, we arrange the visit with them directly, and afterwards we tell you what was found and what was done. The visit itself is patient and unhurried, the diagnosis is free, and there is one fixed quote before any work.
- No fix, no fee
- We come to you
- The diagnosis is always free
- A real person who does the work, not a call centre
Rothwell
How we work here
Rothwell, LS26, is a market town in the south-east of Leeds with a settled, family feel, the kind of place where relatives tend to live near relatives. The computers reflect that. The same desktop often serves three generations in the course of a week: the grandchildren's homework when they visit, the forms and the shopping and the banking in between, and the photographs of the whole family accumulating quietly on the drive. Some of the people who rely on a machine like that most are the least comfortable chasing a fault around a screen, and there is often a son or daughter elsewhere trying to help down the phone, which rarely goes well for anyone. So we shaped the service for exactly that situation: a real person at the door, work done at the machine's own pace and the owner's, plain words throughout, and, where the repair was arranged by family, a proper account of it afterwards to whoever arranged it.
We come to you across Rothwell and LS26, Monday to Saturday, 9am to 7pm, and the visit runs at the pace of the person we are helping. We name the fault in plain words, explain what we are doing as we do it, and where it helps we will happily write the important bits down before we go. If you are arranging the repair for a relative, we sort the appointment out with them directly, agree the quote with whoever you would rather approved it, and report back to you afterwards. Where a machine needs longer on the bench we collect it and return it set up as it was, and the diagnosis is free however the work happens.
Who we help
People and small businesses in Rothwell
- Sons and daughters arranging a repair for a parent in Rothwell, from around the corner or from the other end of the country
- Older residents who want a patient visit and plain words from the same person who answered the phone
- Households where one desktop serves the whole family, the homework, the forms, the photographs of everyone
- Anyone worried after a suspicious phone call or pop-up who wants the machine properly checked over
- Families in LS26 with the everyday faults, a computer that will not start or a laptop that has slowed to a crawl
What we fix
Every repair we do, in Rothwell
Laptop repair
Dead, crashing, overheating, or refusing to charge? We find the real fault for free and quote you a fixed price before anything is opened.
PC and desktop repair
Dead tower, black screen, random restarts, roaring fans, or Windows that will not start? Free diagnosis, fixed quote, no fix no fee.
Mac repair
MacBook, iMac or Mac mini that will not boot, will not hold charge, or beachballs at everything? Free diagnosis, then a fixed quote before anything is opened.
Laptop screen replacement
Cracked, flickering, black, lined or dim? We prove whether the panel is really the fault, then fit the right one for your model at a fixed quote.
Phone repair
Cracked screen, dying battery, or a port that will not charge? We find the real fault for free and quote you a fixed price before the phone is opened.
Tablet repair
iPad or Android tablet with a cracked screen, a swollen battery, a dead charging port, or one that will not turn on? Free diagnosis, then a fixed quote before anything is opened.
Computer upgrades and speed-ups
An SSD, more memory, and a proper clean-up can make an old machine feel new. We measure what is actually holding yours back before you spend anything.
Virus and malware removal
Pop-ups, fake warnings, a hijacked browser, or a ransom note? We find out what is genuinely on there, clean it safely, and leave your files where they are.
Data recovery
Deleted files, a failing drive, or a laptop that will not start. We tell you what can honestly be recovered before you spend anything, and what cannot.
Tech support and setup
New machine to set up, email that will not connect, a printer that will not print? A real person who will sort it and show you how it works.
Remote tech support
Some faults do not need us at the door. We connect over a secure link, with your say-so, and fix it while you watch, often the same hour. Free look first.
Small business IT support
A machine down, email stuck, Wi-Fi dropping, or a new starter with nothing to work on? We come to your premises, fix it, and quote before we touch anything.
TV & smart TV help
No picture, no power, no sound, or a smart TV that will not set up? We fault-find for free and tell you straight whether it is worth fixing.
Gaming PC repair & builds
Will not post, overheating, crashing under load, or a GPU acting up? We find the real fault for free, and we build honest custom machines to a brief.
Slow computer speed-up
Takes an age to start, spinning wheel at everything, freezing up? We measure what is actually slowing it before you spend a penny, then say what a fix will really achieve.
Liquid & water damage
A spill on a laptop or keyboard? Get it off power now and ring us. This is the one repair nobody can promise, and we will not pretend otherwise.
Electricals & appliances
Small plug-in electricals and the smart, connected side of modern appliances. We fault-find honestly, fix what is worth fixing, and say plainly when it needs a registered trade.
Wi-Fi & home network
Dead spots, drops out, slow in one room? We measure where the signal actually goes, sort the router and the setup, and say honestly when a room needs more kit.
Printer setup & fixes
Offline, will not connect, will not print, or scanning has stopped? We get the printer talking to every device that needs it, where you actually use it.
Email help & setup
Email stopped sending or arriving, a new phone that will not connect, or a mailbox that is full? We sort it across every device you read it on.
New computer setup & data transfer
A new PC or laptop to set up and everything to move off the old one? We carry your files, photos, email and bookmarks across and strip the bloatware.
Smart home & device setup
Alexa, Google, smart bulbs and plugs, cameras and video doorbells, all onto the wifi, into the apps and working together, set up properly the first time.
Password & account recovery
Locked out of Windows, your Mac, your email or an account? We help you prove it is yours and get you back in safely, the proper way.
Business on-site callout
A machine down, wifi dropping, email stuck, or a new starter to set up? We come to your premises, sort it, and quote before we touch anything. No contract.
How it works
Free diagnosis, fixed quote, no fix no fee
- Tell us the fault. Call or message and describe what is wrong. We come to you across Leeds, or you can drop the machine to us.
- Free diagnosis. We find out exactly what is wrong, at no charge, and tell you straight whether it is worth fixing.
- A fixed quote. You get a clear, fixed price before any work starts. No surprises, no hourly meter running.
- We fix it, or you pay nothing. Happy with the quote? We do the work. No fix, no fee. If it cannot be fixed, there is nothing to pay.
Questions
The things people ask
Can I book you for my mum or dad in Rothwell if I do not live there myself?
Yes, and it works smoothly. You ring and describe what the machine has been doing, we arrange a visit time with your parent directly, and the quote is agreed before any work with whichever of you should approve it. Afterwards we tell you plainly what was found, what was done and anything worth keeping an eye on, so you are not relying on a second-hand version of events.
Someone rang my parent claiming to be from their bank or from Microsoft, and got access to the computer. Can you check it?
Yes, and it is worth doing properly rather than hoping for the best. We look at what was installed or changed, remove anything that was left behind, help get the passwords that matter changed, and say plainly whether the machine is safe to use for banking again. No genuine company cold-calls about a computer fault, so a call like that is always worth treating as hostile.
My parent finds all of this stressful. What is the visit actually like?
Quiet and unhurried. The person who answered the phone is the person at the door, the work happens at the machine with your parent able to watch as much or as little as they like, nothing is changed without being explained first, and we are glad to write down the important bits before we leave. The aim is that the machine works and its owner feels easier about it, not just the first half.
The grandchildren use the computer when they visit and it has slowed right down. Worth sorting?
Usually, yes. A machine that has slowed over years is most often carrying a tired drive or an accumulation of clutter, and both are routine to put right for much less than a new computer costs. We will diagnose it for free at the house and give you one fixed quote, and if the honest answer is that it is not worth spending on, that is the answer you will get.
Can you make the computer easier for an older person to use day to day?
Yes, and it is often the most appreciated part of the visit. Larger text, a tidier screen with shortcuts to the things they actually use, the printer behaving, the endless pop-ups calmed down. Small changes, but they are the difference between a machine that gets used and one that sits in the corner being worried about.
How much will it cost?
It depends on the fault and on your exact model, so we will not put a number on it before we have looked. The diagnosis is free, then you get one fixed quote before any work starts, and if we cannot fix it you pay nothing.
Nearby
We also cover
Tell us what is wrong.
Call and describe the fault. We will diagnose it for free, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay. A real person who does the work, not a call centre.