Free diagnosis · fixed quote before any work · No Fix, No Fee · we come to you across Leeds

Free diagnosis · No Fix, No Fee · we come to you

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Who does the work

Hi, I am Jordan, and I do the work

I am the technician behind Leeds Tech Repair. When you call, you get me, the person who actually fixes your machine, not a call centre and not a ticket queue. I will name the fault, then the fix, then the price. The diagnosis is always free.

Jordan Gilbert, the technician behind Leeds Tech Repair

The person, not a call centre

A real person who does the work.

I have years of hands-on experience with computers and laptops, both the hardware inside and the software on top. That means I can open a machine up and swap a screen, a drive or a fan, and I can also sort out the messy software side: a slow start-up, a virus, a broken update, files that will not open.

Most repair experiences hide the person doing the work behind a queue. I have built Leeds Tech Repair to be the opposite. You speak to me, I diagnose your machine, and I fix it. If you have a question halfway through, you ask the person holding the screwdriver, not a script.

I would rather tell you the honest truth than sell you a repair you do not need. If your machine is worth saving, I will diagnose it for free and give you a fixed quote before I touch anything. If it is not worth fixing, I will tell you that too, at no charge. No fix, no fee.

Hardware and software

Comfortable with the whole machine.

A lot of faults sit right on the line between hardware and software. Working across both means I can find the real cause rather than guessing, and quote you honestly for the fix that actually solves it.

Inside the machine

  • Screen replacements on laptops
  • SSD and RAM upgrades that give an old machine years back
  • Charging, battery, keyboard and fan repairs
  • Desktop diagnosis and part swaps

On the software side

  • Slow start-ups and clean-ups that make it feel new
  • Virus and malware removal, then shown how to stay safe
  • Broken updates, drivers and fresh installs
  • Data recovery from failing drives and dead machines, where the odds allow

How I work

The promises I make on every job.

Leeds Tech Repair is a trading name of TicketWave HQ Ltd (company no. 17143167), a registered UK company you can verify on Companies House.

The diagnosis is always free

Broken laptop or PC? Let us take a look.

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