Repair or replace
Before you spend anything, it is worth knowing whether the machine deserves it.
These guides walk through the real questions: how much life the machine has left, what kind of fault it is, what it will be worth to you after the repair, when a repair with an upgrade gives an older machine a few more good years, and what genuine, compatible and used parts mean before you agree a repair. One covers the choice every Windows 10 owner now faces: upgrade if the PC is eligible, keep it safer for a while, replace it, or give it a different operating system. If a repair is not worth doing, they say so.
The guides
6 guides on this, newest first.
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Genuine, compatible or used parts: what each means for your phone or laptop repair
What genuine, compatible and used parts mean for a phone or laptop repair, what an iPhone records afterwards, and what to ask before you agree a quote.
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Windows 10 is no longer supported: your options, in plain English
Windows 10 lost Microsoft support in October 2025. What that means, the security updates now running to October 2027, and the real options for your PC.
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Sound but no picture on your TV? The torch test tells you in ten seconds
A black screen with the sound still playing is one of two very different faults. A torch, a dark room and ten seconds tell you which one you have before anyone comes out.
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TV will not turn on, or the standby light just blinks
Nothing when you press power, or a standby light blinking the same count over and over. What is worth trying yourself, and the one split that decides whether a set is worth fixing.
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Laptop will not turn on? The simple checks to try before you panic
A dead laptop is not always a broken one. The calm, ordered checks that rule out the cheap and simple causes first, and when to get it looked at.
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Is it worth repairing my laptop, or should I buy a new one?
The honest framework we use: how the age of the machine, the kind of fault, and its worth to you after the repair decide fix or replace.
Get it fixed
When reading is not enough.
Repairs
- Laptop repairDead, crashing, overheating, or refusing to charge? We find the real fault and quote you a fixed price before any work starts.
- Computer upgradesAn SSD, more memory, and a proper clean-up can make an old machine feel new. We measure what is actually holding yours back before you spend anything on parts.
- Mac repairMacBook, iMac or Mac mini that will not boot, will not hold charge, or beachballs at everything? A free first opinion, a £50 call-out agreed before we travel, then a fixed quote before any work starts.
Common problems
Also useful
Every topic
Reading is free. So is a first opinion.
Tell us the fault and you get a first opinion, free: what it sounds like, whether it is worth doing, and what it is likely to cost. A photo of the screen or the machine helps. A visit has a £50 call-out, agreed before we travel, which is the first £50 of the job rather than an extra on top. You get one fixed quote, agreed in writing, before any work starts. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.