Phone repair in Leeds

A phone is the thing you cannot be without for a day, so you want to know what is wrong with it, what the repair costs, and whether the handset is worth the money before you commit. Tell us the make and model and what it is doing, iPhone or Android, and we will find the fault, say plainly whether it is worth fixing, and give you one fixed quote before the phone is opened. If we cannot fix it, you pay nothing for the repair.

Send an enquiry Book a repair

No fix, no fee on the repairIf we cannot fix it, you do not pay for the repair. In writing, on every job.
Free advice by messageDescribe the fault and we will tell you what it sounds like and whether it is worth doing, before anyone travels.
We come to youAcross Leeds, West Yorkshire and North Yorkshire, or we collect and return.
A real person repliesNot a call centre, not a ticket queue: we read every enquiry, day and night, Sunday to Friday. The fixed quote you agree is the price you pay.

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The faults we see most

The glass is cracked or shattered, or slivers are lifting and catching your thumb as you swipe
The screen is black but the phone still rings, buzzes or shows a light, so the display has gone rather than the phone
Touch has stopped working in patches, taps land in the wrong place, or the screen presses itself
There are lines, blotches, a spreading ink-like stain or bright spots across the display
The battery falls off a cliff from half to nothing, dies in the cold, or the phone shuts down before the day is out
The back or the screen is bulging, or the phone has started running hot in your hand
It only charges if you hold the cable just so, or the port is packed with pocket lint and will not grip the plug
It will not turn on at all, is stuck on the maker's logo, or loops on and off without ever reaching the home screen
It went in the sink, the toilet or the rain, or the speaker crackles and callers say they cannot hear you

Not on the list? Send an enquiry anyway and describe it. Describing it to us in a message is free either way.

What we do

Name the fault, then the fix, then the price

You tell us the exact handset in your message, so we turn up with the right screen or part rather than guessing at your door
We come to you across Leeds, at home, at work or in a cafe over a coffee, because a screen swap does not need a workshop and you should not have to post your phone away and go without it. We can collect it and bring it back instead if that is easier
Cracked screens are the job we do most: we fit the correct display for your model and test touch, brightness and the front camera and sensors before we hand it back, because a screen that goes in must work as well as the one that came out
A worn battery is replaced with the correct cell for your handset, and we tell you honestly whether your model is a clean swap or one that is glued and sealed tight, since that is what decides the work
A port that will not charge is often just packed with lint, and a careful clean brings it back for nothing more than the visit. If the port itself is worn or damaged we tell you that instead of selling you a battery you do not need
A phone that will not turn on: we work through the charger, the port, the battery and the boot, in that order, because it is far more often one of those than a truly dead board, and we will not write your phone off until we have proved it
Sound faults, muffled callers and dead speakers usually come down to a blocked mesh, a worn part or spill residue, and we find which before quoting rather than swapping parts and hoping
Water damage: we get it off power, open it and clean the board before corrosion sets in, then tell you honestly what we can see and what the odds are, because nobody can promise a spilled phone
You get a fixed quote before any work begins. If the phone cannot be fixed, or the repair costs more than the handset is worth, we say so and you pay nothing beyond any call-out you agreed

How long it takes

An honest answer, not a booking slot

A screen or a battery is often done inside the visit once the right part is in hand, which is why we ask for the exact model when you get in touch. A charging port that only needs cleaning is usually sorted on the spot. Ports that need replacing, and anything for a less common handset, depend on how quickly the correct part reaches us, which can be a day or a few. Water damage is the one job we will not put a clock on, because the board has to be cleaned and dried properly before it goes near power again. Whichever yours is, you will know when we quote, not afterwards.

What it costs

Free advice by message, a call-out quoted first, then a fixed price

Telling us the fault in a message costs nothing, and it is worth doing first: some faults we can sort over a remote link without anybody travelling. If it needs a visit there is a minimum call-out, quoted before we travel, and it comes off the price if you go ahead. We do not publish a price list beyond that, because a price list for this work would be a fiction: the same fault costs different money on different machines. What we can do is tell you what moves the number, then give you one fixed quote before any work starts. If we cannot fix the fault we quoted for, there is no repair fee.

What drives the price

The exact make and model, because a screen for one handset can cost several times what the same repair costs on another
The type of display your phone uses, since a basic panel and a high-end one are very different parts to buy and to fit
Whether the fault is a straightforward swap or a phone that is glued and sealed and slow to open without cracking the back glass
Whether more than one thing has failed, for example a cracked screen that also took out the touch layer or the front camera
How far a fault has run before we see it, for example a spill left to corrode or a swollen battery left in the phone
Whether you want your photos and contacts pulled off or backed up while the phone is already open

Send an enquiry and describe the fault

Where we work

We come to you across Leeds, West Yorkshire and North Yorkshire

Home or work, day or night, Sunday to Friday. There is no walk-in shop, so we come to the machine, or collect it and bring it back. Start at computer repair in Leeds, or pick your area.

Questions

The things people ask

How much does it cost to replace a cracked screen?

It depends entirely on your handset, so we will not print a number we would only have to break. A screen for one model can cost several times what the same job costs on another, and some phones use a pricier display than others of the same size. You get free advice by message, we confirm the exact part your phone takes, and then you get one fixed quote before the screen is touched. If we cannot fix it, there is nothing to pay for the repair.

Do you repair both iPhones and Android phones?

Yes, both. Cracked screens, worn batteries, charging ports, sound faults and phones that will not turn on come in on iPhones and on Android handsets alike, and the approach is the same: name the fault, confirm the right part for your exact model, quote before any work. Tell us the make and model when you get in touch and we will come with the correct part.

My screen is black but the phone still rings. Is it worth fixing?

Usually yes, and it is good news, because a phone that still rings, buzzes or lights up has almost certainly lost its display rather than died. That is one of the most common repairs there is. What decides the cost is your exact model and the type of screen it takes, and we will tell you which when we quote rather than once the job is underway.

My battery drains really fast. Does it need a new one?

Often, but not always, so it is worth checking rather than assuming. A battery that has aged past its useful life is a straightforward replacement on many phones, but the same symptom can come from a background setting, a worn charging port or a fault elsewhere. Advice by message is free, and if a new battery is genuinely what your phone needs we will fit the correct cell and tell you honestly whether your model is a clean swap or a sealed one.

It only charges when I wiggle the cable. Can that be repaired?

Yes, and it is often cheaper than people fear. The most common cause is a charging port packed with pocket lint, and a careful clean brings it back for the cost of the visit. If the port itself is worn or damaged we will tell you that instead, and what it takes to put right depends on your handset, because on some phones the port is a module and on others it is soldered to the board. You will know which when we quote.

My phone went in water. What should I do right now?

Switch it off, leave it off, do not plug it in to see whether it charges, and do not keep pressing the power button. Rice does nothing. What kills a phone is corrosion, and corrosion spreads while it sits, so the sooner it is opened and cleaned the better the chances. We come to you, or collect it. Spills are the one repair nobody can honestly promise, and if we cannot save it you do not pay for the repair.

Is your work guaranteed after the repair?

Yes. We stand behind the repairs we carry out. If the same fault we fixed returns as a result of our work, get in touch and we will put it right at no charge. Inside 90 days we do that without argument. Past 90 days we will still look at it on its merits, because a reasonable period for a fitted screen and a reasonable period for a fifteen-year-old desktop are not the same thing. This sits on top of your statutory rights, not instead of them, and those last longer. It does not cover new or unrelated faults, accidental damage, liquid damage, or problems caused by other work carried out after ours.

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Tablet repair

iPad or Android tablet with a cracked screen, a swollen battery, a dead charging port, or one that will not turn on? Free advice by message, then a fixed quote before anything is opened.

Data recovery

Deleted files, a failing drive, or a laptop that will not start. We tell you what can honestly be recovered before you spend anything, and what cannot.

Tech support and setup

New machine to set up, email that will not connect, a printer that will not print? A real person who will sort it and show you how it works.

See everything we fix →

Tell us what is wrong.

Send an enquiry and describe the fault. We will find the fault properly, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay for the repair. A real person who does the work, not a call centre.