iPhone 16 repair in Leeds
The iPhone 16 changed how an iPhone battery comes out. On the 16 and the 16e, Apple's own repair manual releases the battery adhesive with a small electrical current instead of pull tabs, and reaches the battery through the back glass, which is a part in its own right. The family is five phones: the 16, the 16 Plus, the 16 Pro, the 16 Pro Max and the 16e, which arrived in 2025, and each takes its own display. Tell us which one you have and what it is doing, and we will tell you what the job involves and what it is likely to cost.
Last updated
The device
The iPhone 16, as it affects a repair
- Released
- 2024, with the iPhone 16e following in 2025
- The family
- iPhone 16 (6.1-inch), iPhone 16 Plus (6.7-inch), iPhone 16 Pro (6.3-inch), iPhone 16 Pro Max (6.9-inch) and iPhone 16e (6.1-inch)
- Display
- OLED on every model, with the Dynamic Island on all but the 16e. ProMotion and the Always-On display are on the 16 Pro and Pro Max only.
- Back and frame
- 16 and 16 Plus: a glass back and an aluminium frame. 16 Pro and Pro Max: textured matte glass and a titanium frame. 16e: a glass back and a flat-edged aluminium frame.
- Water resistance
- IP68, tested by Apple to 6 metres for up to 30 minutes, on every model
- Charging
- USB-C at USB 2 speeds on the 16, 16 Plus and 16e, USB 3 on the 16 Pro and Pro Max. MagSafe on all but the 16e, which charges on Qi wireless chargers.
- Unlock
- Face ID, from the TrueDepth camera at the top of the phone
- How it opens
- On the 16 and 16e, Apple's repair manual takes the back glass off to reach the battery, and the battery adhesive is released electrically. On the 16 Pro, the back glass, the Taptic Engine and the bottom speaker come out first, and the battery has pull tabs.
Sources: Apple's iPhone 16 Tech Specs and iPhone 16 Repair Manual, and Apple Support on Parts and Service History, Repair Assistant, genuine displays, battery health, the warranty and iOS 27. Checked 7 November 2026.
The repairs
What we do on the iPhone 16, and what each job involves
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Screen replacement
The iPhone 16 has a 6.1-inch OLED display with the Dynamic Island; the 16 Plus, 16 Pro and 16 Pro Max take larger displays of their own, and the Pro models' panels have ProMotion and the Always-On display. Apple's display procedure for the 16 leaves the TrueDepth camera in the frame, so Face ID is not part of the display we change. We fit the display and test touch, brightness and the front camera before closing. A display that is not Apple's own shows as Unknown in Parts and Service History, and Apple lists what can go wrong with one, such as True Tone, brightness and missed touches; the quote says which part is going in.
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Battery replacement
On the 16 and the 16e, Apple's manual takes the back glass off, then holds a 9-volt battery to a tab on the phone's battery for a minute and a half, which releases the adhesive without any pulling. The 16 Pro keeps pull tabs, and its battery comes out after the back glass, the Taptic Engine and the bottom speaker. We fit a battery for your exact model and check that it charges and reports its health. The 16 shows the cycle count and the date the battery was made in Settings, Battery, Battery Health.
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USB-C charging port
The iPhone 16 charges over USB-C. A port that only charges at an angle, or not at all, is more often packed with pocket lint than worn: the plug compacts it into a hard layer at the bottom of the USB-C port. A careful clean is the first thing we try, for the price of the visit. Apple's manuals for the 16 and the 16 Pro each have a USB-C connector procedure, so a port that is worn or bent is replaced as a part, once we have ruled out the cable and the plug, which are cheaper and more often the cause.
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Water damage
Apple rates every iPhone 16 model IP68, to 6 metres for up to 30 minutes, and says the resistance can decrease with normal wear and that liquid damage is not covered by its warranty. If it has been in water: switch it off, leave it off, and do not charge it. Apple's own advice is not to put it in rice and not to dry it with heat or compressed air. We open it, see how far the liquid has gone, clean the board where we can, and give you the odds and a fixed price in writing before anything else. Nobody can promise a spill, and if it cannot be saved you pay nothing for the repair, only the £50 call-out if we came out.
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Will not turn on, or stuck on the logo
A dead iPhone 16 is more often a flat or failed battery, a dirty port or a charger than a dead board, so we work through those in order and prove each before moving on. A phone stuck on the Apple logo, or looping, is usually software that a recovery restore clears, and we talk through what that means for the data on it before we start. If yours is under a year old and the fault is not accidental damage, it may still be Apple's to fix under its warranty, and we will tell you so instead of charging you for a repair Apple would do.
Parts, honestly
Genuine, compatible, and what the software will say
Where a genuine part is available for your exact model we fit that; where only a compatible part is, the quote says so before you agree, and the price is different. Nothing is fitted without you knowing which kind of part it is. After a repair, the 16 records each replaced part in Settings, General, About, Parts and Service History: the battery, the display, the logic board and the front and rear cameras. A part Apple cannot verify is listed as Unknown, with a notification the first time you unlock the phone after the repair and again five days later. The 16 is the first generation where Apple's Repair Assistant finishes a repair to the enclosure as well as the back glass, the battery, the display and the cameras, and Apple says a front camera from another iPhone of the same model can be fitted and calibrated, and then shows as Used. The phone keeps working whichever part is fitted.
Is it worth repairing?
An honest answer for the iPhone 16
Yes, in almost every case. Apple's iOS 27 runs on every iPhone 16 model, the 16e included (Apple's compatibility list, checked 7 November 2026), and Apple designs the 16's battery to keep 80 per cent of its capacity at 1,000 full charge cycles, twice the figure it gives for the 14 and earlier. So a screen, a battery or a port is worth doing on a 16 that is otherwise sound. The one check is the warranty: on a phone bought in the last year, a fault that is not accidental damage may still be Apple's to fix, and we say so.
This is a phone repair job.
- Before anyone travels
A free first opinion
A first opinion is free. Before anyone travels we tell you what the repair is likely to cost: a fixed price where the fault and the model make it clear, or an honest estimate where we need to see the machine.
- If it needs a visit
A £50 call-out, agreed first
A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault.
- Before any work
One fixed quote, then No Fix, No Fee
You get one fixed quote, agreed in writing, before any work starts. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.
Our promises
- No fix, no fee on the repairIf we cannot fix the fault we quoted for, you pay nothing for the repair. The £50 call-out still applies if we come out.
- A free first opinionDescribe the fault and we will tell you what it sounds like and whether it is worth doing, before anyone travels.
- We come to youAcross Leeds, West Yorkshire, Harrogate, Knaresborough and York, or we collect and return.
- A real person repliesNot a call centre, not a ticket queue: we read every enquiry, day and night, Sunday to Friday. The fixed quote you agree is the price you pay.
Other models
A different model? Pick yours
Where we work
We come to you across Leeds, West Yorkshire, Harrogate, Knaresborough and York
Home, work or a cafe over a coffee, day or night, Sunday to Friday. There is no walk-in shop, so we come to it, or collect it and bring it back. Start at computer repair in Leeds, or pick your area.
Tell us what is wrong.
Book a repair and describe the fault. A visit has a £50 call-out, agreed before we travel. We will find the fault properly, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay for the repair, only the call-out. A real person who does the work, not a call centre.