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iPhone 15 repair in Leeds

The iPhone 15 was the first iPhone with USB-C and the first base model with the Dynamic Island, and both matter to a repair: the port is a different part from every iPhone before it, and Apple's manual for the 15 has a procedure of its own for replacing it. The family is the 15, the 15 Plus, the 15 Pro and the 15 Pro Max. On the 15 the battery is reached through the back glass, and on the 15 Pro through the front. Tell us which one you have and what it is doing, and you get a first opinion, free.

Last updated

The device

The iPhone 15, as it affects a repair

Released
2023
The family
iPhone 15 (6.1-inch), iPhone 15 Plus (6.7-inch), iPhone 15 Pro (6.1-inch) and iPhone 15 Pro Max (6.7-inch)
Display
OLED with the Dynamic Island on all four. ProMotion and the Always-On display are on the 15 Pro and Pro Max only.
Back and frame
15 and 15 Plus: colour-infused glass and an aluminium frame. 15 Pro and Pro Max: textured matte glass and a titanium frame.
Water resistance
IP68, tested by Apple to 6 metres for up to 30 minutes
Charging
USB-C, the first iPhones with it: USB 2 speeds on the 15 and 15 Plus, USB 3 on the 15 Pro and Pro Max. MagSafe on all four.
Unlock
Face ID, from the TrueDepth camera at the top of the phone
How it opens
On the 15, Apple's repair manual reaches the battery through the back glass, and the display and the USB-C connector have procedures of their own. On the 15 Pro, the battery comes out from the front, after the display, the bottom speaker and the Taptic Engine.

Sources: Apple's iPhone 15 Tech Specs and iPhone 15 Repair Manual, and Apple Support on Parts and Service History, Repair Assistant, genuine displays, battery health and iOS 27. Checked 7 November 2026.

The repairs

What we do on the iPhone 15, and what each job involves

  • Screen replacement

    The iPhone 15 has a 6.1-inch OLED display with the Dynamic Island and the 15 Plus a 6.7-inch one, and the 15 Pro and Pro Max displays add ProMotion and the Always-On display, so each takes its own part. Apple's display procedure for the 15 leaves the TrueDepth camera that runs Face ID in the frame. We fit the display and test touch, brightness and the front camera before closing. A display that is not Apple's own shows as Unknown in Parts and Service History, and Apple lists what can go wrong with one, such as True Tone, brightness and missed touches; the quote says which part is going in.

  • Battery replacement

    On the 15, Apple's manual takes the back glass and the camera out first and then pulls the battery's two adhesive strips with tweezers. On the 15 Pro the battery comes out from the front, after the display, the bottom speaker and the Taptic Engine. We fit a battery for your exact model and check that it charges and reports its health. The 15 was the first iPhone to show the cycle count and the date the battery was made, in Settings, Battery, Battery Health, with iOS 17.4 or later.

  • USB-C charging port

    The iPhone 15 charges over USB-C, which runs at USB 2 speeds on the 15 and 15 Plus and USB 3 on the Pro models. A port that only charges at an angle, or not at all, is more often packed with pocket lint than worn: the plug compacts it into a hard layer at the bottom of the USB-C port. A careful clean is the first thing we try, for the price of the visit. Apple's manual for the 15 has a USB-C connector procedure, so a port that is worn or bent is replaced as a part, once we have ruled out the cable and the plug, which are cheaper and more often the cause.

  • Water damage

    Apple rates the iPhone 15 models IP68, to 6 metres for up to 30 minutes, and says the resistance can decrease with normal wear and that liquid damage is not covered by its warranty. If it has been in water: switch it off, leave it off, and do not charge it. Apple's own advice is not to put it in rice and not to dry it with heat or compressed air. We open it, see how far the liquid has gone, clean the board where we can, and give you the odds and a fixed price in writing before anything else. Nobody can promise a spill, and if it cannot be saved you pay nothing for the repair, only the £50 call-out if we came out.

  • Will not turn on, or stuck on the logo

    A dead iPhone 15 is more often a flat or failed battery, a dirty port or a charger than a dead board, so we work through those in order and prove each before moving on. A phone stuck on the Apple logo, or looping, is usually software that a recovery restore clears, and we talk through what that means for the data on it before we start. If a 15 warns "Liquid Detected in USB-C Connector" when you plug it in, Apple's advice is to unplug it and let it dry before charging again, because charging it wet can corrode the pins.

Parts, honestly

Genuine, compatible, and what the software will say

Where a genuine part is available for your exact model we fit that; where only a compatible part is, the quote says so before you agree, and the price is different. Nothing is fitted without you knowing which kind of part it is. After a repair, the 15 records each replaced part in Settings, General, About, Parts and Service History: the battery, the display, the logic board and the front and rear cameras. A part Apple cannot verify is listed as Unknown, with a notification the first time you unlock the phone after the repair and again five days later. From the 15, with iOS 18 or later, Apple shows Used for a genuine display or battery that came from another iPhone, and Apple's Repair Assistant can calibrate a part taken from another phone of the same model; on the 14 and 15 it finishes a repair to the back glass, the battery, the display and the cameras. The phone keeps working whichever part is fitted.

Is it worth repairing?

An honest answer for the iPhone 15

Yes, comfortably. Apple's iOS 27 runs on all four iPhone 15 models (Apple's compatibility list, checked 7 November 2026), and Apple designs the battery of the 15 and later to keep 80 per cent of its capacity at 1,000 full charge cycles, against 500 for the 14 and earlier, so a battery alone makes a tired 15 feel new for a long time. A screen or a port is worth doing too. Two faults at once, a smashed front and back for instance, is where we stop and talk about the numbers with you before anything is ordered.

This is a phone repair job.

  • Before anyone travels

    A free first opinion

    A first opinion is free. Before anyone travels we tell you what the repair is likely to cost: a fixed price where the fault and the model make it clear, or an honest estimate where we need to see the machine.

  • If it needs a visit

    A £50 call-out, agreed first

    A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault.

  • Before any work

    One fixed quote, then No Fix, No Fee

    You get one fixed quote, agreed in writing, before any work starts. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.

Our promises

  • No fix, no fee on the repairIf we cannot fix the fault we quoted for, you pay nothing for the repair. The £50 call-out still applies if we come out.
  • A free first opinionDescribe the fault and we will tell you what it sounds like and whether it is worth doing, before anyone travels.
  • We come to youAcross Leeds, West Yorkshire, Harrogate, Knaresborough and York, or we collect and return.
  • A real person repliesNot a call centre, not a ticket queue: we read every enquiry, day and night, Sunday to Friday. The fixed quote you agree is the price you pay.

Questions

The things people ask

How much does an iPhone 15 screen replacement cost?

The 15, 15 Plus, 15 Pro and 15 Pro Max each take their own display, the Pro models' with ProMotion and the Always-On display, and a genuine and a compatible part are different prices, so the quote names the exact part. It depends on the fault and your exact model, so there is no price list. A first opinion is free, however you get in touch, and before anyone travels we tell you what the repair is likely to cost: a fixed price where the fault and the model make it clear, or an honest estimate where we need to see the machine. A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault. You get one fixed quote, agreed in writing, before any work starts. If, once we have seen the machine, the fixed price is higher than our estimate, or the fault is not the one we priced, we tell you why before doing anything, and you can say no and pay only the call-out. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.

Can the USB-C port on an iPhone 15 be replaced?

Yes. Apple's repair manual for the iPhone 15 has a USB-C connector procedure of its own, so a worn or bent port is replaced as a part. Most ports that stop gripping the plug only need a careful clean, though, because pocket lint packs into the bottom of the port, so that is the first thing we try, and we rule out the cable and the plug before quoting for a new port.

Will Face ID still work after you replace the screen on my iPhone 15?

Yes. Face ID comes from the TrueDepth camera at the top of the phone, and Apple's display procedure for the 15 leaves that camera in the frame, so changing the display does not touch it. If the front camera itself is ever replaced, Apple says that on an iPhone 14 or later it will not work until the repair is finished with Repair Assistant or the phone is restored.

What does Used mean in Parts and Service History on my iPhone 15?

It means a genuine Apple part that was already used or installed in another iPhone. Apple shows it on the iPhone 15 and later with iOS 18 or later, for the display and the battery among other parts, and says a previously used part may work but its performance and quality may be inconsistent. A new genuine part shows Genuine, and a part Apple cannot verify shows Unknown. We tell you which kind of part is going in before you agree to the quote.

How do I check the battery on my iPhone 15?

Open Settings, then Battery, then Battery Health. With iOS 17.4 or later the 15 shows the maximum capacity, the cycle count, when the battery was made and when it was first used. Apple designs it to keep 80 per cent of its capacity at 1,000 full charge cycles, so a 15 that drains fast with a healthy reading is worth checking for settings and apps before anyone sells you a battery.

My iPhone 15 says liquid was detected in the USB-C connector. What do I do?

Unplug the cable and leave the phone somewhere dry with some airflow. Apple says to try charging again after at least 30 minutes, that it can take up to 24 hours to dry fully, and that charging while the connector is wet can corrode the pins. Do not push anything into the port, and do not use heat or rice. If the alert keeps coming back with a dry cable that works on other phones, the port needs a look.

Worth reading first

A plain-English guide before you spend anything

Other models

A different model? Pick yours

Where we work

We come to you across Leeds, West Yorkshire, Harrogate, Knaresborough and York

Home, work or a cafe over a coffee, day or night, Sunday to Friday. There is no walk-in shop, so we come to it, or collect it and bring it back. Start at computer repair in Leeds, or pick your area.

Tell us what is wrong.

Book a repair and describe the fault. A visit has a £50 call-out, agreed before we travel. We will find the fault properly, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay for the repair, only the call-out. A real person who does the work, not a call centre.

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