iPhone 11 repair in Leeds
The iPhone 11 is the last numbered iPhone with an LCD, which makes its screen one of the more affordable iPhone displays to replace, and at its age nearly every one needs a battery. Both are quick, well-understood jobs. The 11 Pro and Pro Max are different phones to repair, with OLED displays and stainless steel frames. The real question on an 11 is whether a second fault is worth fixing on top, because it is the oldest numbered iPhone on Apple's list for iOS 27, and we will tell you.
Last updated
The device
The iPhone 11, as it affects a repair
- Released
- 2019
- The family
- iPhone 11 (6.1-inch), iPhone 11 Pro (5.8-inch) and iPhone 11 Pro Max (6.5-inch)
- Display
- The iPhone 11 has an LCD, Apple's Liquid Retina HD display, the last of the numbered iPhones with one; the 11 Pro and Pro Max have OLED
- Back and frame
- 11: a glass back and an aluminium frame. 11 Pro and Pro Max: textured matte glass and a stainless steel frame.
- Water resistance
- IP68, tested by Apple to 2 metres for up to 30 minutes on the 11 and 4 metres on the 11 Pro and Pro Max, against 6 metres for every model since
- Charging
- Lightning, and Qi wireless charging, with no MagSafe
- Unlock
- Face ID, from the TrueDepth camera, whose earpiece and sensor assembly a careful screen repair carries across
- How it opens
- From the front, with the display out first. Apple publishes no repair manual for any iPhone 11 model.
Sources: Apple's iPhone 11 Tech Specs, and Apple Support on Parts and Service History, Repair Assistant, genuine displays, battery health and iOS 27. Checked 7 November 2026.
The repairs
What we do on the iPhone 11, and what each job involves
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Screen replacement
The iPhone 11 has a 6.1-inch LCD, Apple's Liquid Retina HD display, and the 11 Pro and Pro Max have OLED displays, which are dearer parts. On the 11 we open the phone from the front, move the earpiece and sensor assembly across to the new display so Face ID keeps working, fit the display, and test touch, brightness and the front camera before closing. Apple says a display that is not its own may not run True Tone correctly, and the 11 records a replaced display in Parts and Service History; we say which part is going in before you agree.
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Battery replacement
The battery sits under the display on the iPhone 11, so the phone opens from the front and the display comes out first. We fit a battery for the 11 and check that it charges, holds charge and reports its health in Settings, Battery, Battery Health & Charging. Apple designs batteries of the 14 and earlier to keep 80 per cent of their capacity at 500 full charge cycles, and an 11 has usually been through more than that. Apple also recalibrated battery health reporting on the 11, 11 Pro and 11 Pro Max in iOS 14.5, to correct inaccurate estimates for some users.
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Lightning charging port
The iPhone 11 charges over Lightning. A port that only charges at an angle, or not at all, is more often packed with pocket lint than worn: the plug compacts it into a hard layer at the bottom of the Lightning port. A careful clean is the first thing we try, for the price of the visit. A port that is worn is replaced from inside the phone, once we have ruled out the cable and the plug, which are cheaper and more often the cause. The 11 also charges on a Qi wireless pad, which keeps it going while a port waits for repair.
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Water damage
Apple rates the iPhone 11 IP68 to only 2 metres for up to 30 minutes, and the 11 Pro and Pro Max to 4 metres, against 6 metres for every model since. Apple also says the resistance can decrease with normal wear, and an 11 has had years of it. If it has been in water: switch it off, leave it off, and do not charge it. Apple's own advice is not to put it in rice and not to dry it with heat or compressed air. We open it, see how far the liquid has gone, clean the board where we can, and give you the odds and a fixed price in writing before anything else. Nobody can promise a spill, and if it cannot be saved you pay nothing for the repair, only the £50 call-out if we came out.
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Will not turn on, or stuck on the logo
A dead iPhone 11 is more often a flat or failed battery, a dirty port or a charger than a dead board, so we work through those in order and prove each before moving on. A phone stuck on the Apple logo, or looping, is usually software that a recovery restore clears, and we talk through what that means for the data on it before we start. An 11 that is sluggish and shuts down early is worth checking in Battery Health & Charging first: if it says performance management has been applied, the battery could not deliver the power the phone needed, and on this model a new one is a straightforward job.
Parts, honestly
Genuine, compatible, and what the software will say
Where a genuine part is available for your exact model we fit that; where only a compatible part is, the quote says so before you agree, and the price is different. Nothing is fitted without you knowing which kind of part it is. After a repair, the 11 records two parts in Settings, General, About, Parts and Service History: the battery and the display, and not the cameras or the logic board, which Apple records only from the 12. A part Apple cannot verify is listed as Unknown, with a notification the first time you unlock the phone after the repair and again five days later. Apple's Repair Assistant, the calibration step for genuine parts, is listed for the iPhone 12 and later, not the 11. The phone keeps working whichever part is fitted.
Is it worth repairing?
An honest answer for the iPhone 11
A battery is worth doing on nearly every 11: it is a quick, affordable job that gives the phone more life. A screen is worth doing on an 11 that is otherwise fine, and the LCD is one of the cheaper iPhone displays. Where we pause is anything beyond those two: a smashed back, water inside, or a board fault. Apple's iOS 27 runs on the 11 (Apple's compatibility list, checked 7 November 2026), but the 11 is the oldest numbered iPhone on that list and Apple does not say in advance when a model leaves it, so a big repair is often money better put towards a newer handset. You will hear that from us before anything is ordered.
This is a phone repair job.
- Before anyone travels
A free first opinion
A first opinion is free. Before anyone travels we tell you what the repair is likely to cost: a fixed price where the fault and the model make it clear, or an honest estimate where we need to see the machine.
- If it needs a visit
A £50 call-out, agreed first
A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault.
- Before any work
One fixed quote, then No Fix, No Fee
You get one fixed quote, agreed in writing, before any work starts. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.
Our promises
- No fix, no fee on the repairIf we cannot fix the fault we quoted for, you pay nothing for the repair. The £50 call-out still applies if we come out.
- A free first opinionDescribe the fault and we will tell you what it sounds like and whether it is worth doing, before anyone travels.
- We come to youAcross Leeds, West Yorkshire, Harrogate, Knaresborough and York, or we collect and return.
- A real person repliesNot a call centre, not a ticket queue: we read every enquiry, day and night, Sunday to Friday. The fixed quote you agree is the price you pay.
Other models
A different model? Pick yours
Where we work
We come to you across Leeds, West Yorkshire, Harrogate, Knaresborough and York
Home, work or a cafe over a coffee, day or night, Sunday to Friday. There is no walk-in shop, so we come to it, or collect it and bring it back. Start at computer repair in Leeds, or pick your area.
Tell us what is wrong.
Book a repair and describe the fault. A visit has a £50 call-out, agreed before we travel. We will find the fault properly, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay for the repair, only the call-out. A real person who does the work, not a call centre.