iPhone 14 repair in Leeds
Apple's repair manual for the iPhone 14 treats the back glass as a separate part with its own procedure, which its manuals for the 12 and 13 do not, and that changed what a smashed back costs to put right. It applies to the 14 and the 14 Plus, not to the 14 Pro and Pro Max, whose manual has no back glass procedure. Like the 13, the 14 has an OLED display, a Lightning port and a battery held by pull-tab strips, but on the 14 and 14 Plus the battery comes out through the back. Tell us which model you have and what it is doing, and we will tell you what the job involves and what it is likely to cost.
Last updated
The device
The iPhone 14, as it affects a repair
- Released
- 2022
- The family
- iPhone 14 (6.1-inch), iPhone 14 Plus (6.7-inch), iPhone 14 Pro (6.1-inch) and iPhone 14 Pro Max (6.7-inch)
- Display
- OLED on all four. The 14 Pro and Pro Max add the Dynamic Island, ProMotion and the Always-On display; the 14 and 14 Plus have none of the three.
- Back and frame
- 14 and 14 Plus: a glass back and a flat-edged aluminium frame. 14 Pro and Pro Max: textured matte glass and a stainless steel frame.
- Water resistance
- IP68, tested by Apple to 6 metres for up to 30 minutes
- Charging
- Lightning, the last numbered iPhone generation with it, and MagSafe
- Unlock
- Face ID, from the TrueDepth camera at the top of the phone
- How it opens
- From either side on the 14 and 14 Plus: Apple's repair manual has a back glass procedure of its own and reaches the battery through the back. The 14 Pro's manual has no back glass procedure, and its battery comes out from the front.
- Apple service programme
- iPhone 14 Plus only: Apple's Service Programme for Rear Camera Issue covers a rear camera that shows no preview on phones made between 10 April 2023 and 28 April 2024, for three years after the phone was first sold. The serial number checker on Apple's programme page says whether yours is eligible.
Sources: Apple's iPhone 14 Tech Specs and iPhone 14 Repair Manual, and Apple Support on Parts and Service History, Repair Assistant, genuine displays, battery health and iOS 27. Checked 7 November 2026.
The repairs
What we do on the iPhone 14, and what each job involves
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Screen replacement
The iPhone 14 has a 6.1-inch OLED display and the 14 Plus a 6.7-inch one, while the 14 Pro and Pro Max take Dynamic Island displays with ProMotion and the Always-On display, which are dearer parts. Apple's display procedure for the 14 leaves the TrueDepth camera in the frame, so Face ID is not part of the display we change. We fit the display and test touch, brightness and the front camera before closing. A display that is not Apple's own shows as Unknown in Parts and Service History, and Apple lists what can go wrong with one, such as True Tone, brightness and missed touches; the quote says which part is going in.
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Battery replacement
On the 14 and 14 Plus, Apple's manual takes the back glass and the camera out first and then pulls the battery's two adhesive strips with tweezers, so the display does not have to come out for a battery. On the 14 Pro the battery comes out from the front, after the display, the bottom speaker and the Taptic Engine. We fit a battery for your exact model and check that it charges and reports its health. Apple designs batteries of the 14 and earlier to keep 80 per cent of their capacity at 500 full charge cycles.
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Lightning charging port
The iPhone 14 charges over Lightning. A port that only charges at an angle, or not at all, is more often packed with pocket lint than worn: the plug compacts it into a hard layer at the bottom of the Lightning port. A careful clean is the first thing we try, for the price of the visit. A port that is worn is replaced from inside the phone, once we have ruled out the cable and the plug, which are cheaper and more often the cause. If the phone says "Charging not available" when you plug it in, Apple says it has detected liquid in the connector, and it needs to dry first.
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Water damage
Apple rates the iPhone 14 models IP68, to 6 metres for up to 30 minutes, and says the resistance can decrease with normal wear and that liquid damage is not covered by its warranty. If it has been in water: switch it off, leave it off, and do not charge it. Apple's own advice is not to put it in rice and not to dry it with heat or compressed air. We open it, see how far the liquid has gone, clean the board where we can, and give you the odds and a fixed price in writing before anything else. Nobody can promise a spill, and if it cannot be saved you pay nothing for the repair, only the £50 call-out if we came out.
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Will not turn on, or stuck on the logo
A dead iPhone 14 is more often a flat or failed battery, a dirty port or a charger than a dead board, so we work through those in order and prove each before moving on. A phone stuck on the Apple logo, or looping, is usually software that a recovery restore clears, and we talk through what that means for the data on it before we start. A 14 that drops to a black screen while still ringing has a display fault, not a dead phone.
Parts, honestly
Genuine, compatible, and what the software will say
Where a genuine part is available for your exact model we fit that; where only a compatible part is, the quote says so before you agree, and the price is different. Nothing is fitted without you knowing which kind of part it is. After a repair, the 14 records each replaced part in Settings, General, About, Parts and Service History: the battery, the display, the logic board and the front and rear cameras. A part Apple cannot verify is listed as Unknown, with a notification the first time you unlock the phone after the repair and again five days later. From the 14, Apple's Repair Assistant finishes a repair to the back glass as well as the battery, the display and the cameras, and Apple says a replaced front camera on an iPhone 14 or later will not work until that repair is finished or the phone is restored. The phone keeps working whichever display or battery is fitted.
Is it worth repairing?
An honest answer for the iPhone 14
Yes, in almost every case. Apple's iOS 27 runs on all four iPhone 14 models (Apple's compatibility list, checked 7 November 2026), so a screen, a battery or a port is worth doing on a 14 that is otherwise sound. Because the back glass on the 14 and 14 Plus is its own part, a smashed back is worth doing as well, which is not true of the 12 or 13. A phone with liquid inside it is the one we quote only after we have seen the board. And if the rear camera on a 14 Plus shows no preview, check Apple's service programme for it before paying anyone, us included.
This is a phone repair job.
- Before anyone travels
A free first opinion
A first opinion is free. Before anyone travels we tell you what the repair is likely to cost: a fixed price where the fault and the model make it clear, or an honest estimate where we need to see the machine.
- If it needs a visit
A £50 call-out, agreed first
A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault.
- Before any work
One fixed quote, then No Fix, No Fee
You get one fixed quote, agreed in writing, before any work starts. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.
Our promises
- No fix, no fee on the repairIf we cannot fix the fault we quoted for, you pay nothing for the repair. The £50 call-out still applies if we come out.
- A free first opinionDescribe the fault and we will tell you what it sounds like and whether it is worth doing, before anyone travels.
- We come to youAcross Leeds, West Yorkshire, Harrogate, Knaresborough and York, or we collect and return.
- A real person repliesNot a call centre, not a ticket queue: we read every enquiry, day and night, Sunday to Friday. The fixed quote you agree is the price you pay.
Other models
A different model? Pick yours
Where we work
We come to you across Leeds, West Yorkshire, Harrogate, Knaresborough and York
Home, work or a cafe over a coffee, day or night, Sunday to Friday. There is no walk-in shop, so we come to it, or collect it and bring it back. Start at computer repair in Leeds, or pick your area.
Tell us what is wrong.
Book a repair and describe the fault. A visit has a £50 call-out, agreed before we travel. We will find the fault properly, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay for the repair, only the call-out. A real person who does the work, not a call centre.