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iPhone 13 repair in Leeds

The iPhone 13 comes in four sizes, from the 5.4-inch 13 mini to the 6.7-inch 13 Pro Max, and each takes its own display, so the first thing we ask is which one you have. All four open from the front: Apple's own repair manual takes the display out before the battery, and has no separate procedure for the back glass, which is why a smashed back costs more to put right than a smashed front. Screens and batteries are the jobs people ask us for on a 13, and both are routine on this model.

Last updated

The device

The iPhone 13, as it affects a repair

Released
2021
The family
iPhone 13 mini (5.4-inch), iPhone 13 (6.1-inch), iPhone 13 Pro (6.1-inch) and iPhone 13 Pro Max (6.7-inch)
Display
OLED on all four, with a Ceramic Shield front. The 13 Pro and Pro Max add ProMotion; the 13 and 13 mini do not have it.
Back and frame
13 and 13 mini: a glass back and a flat-edged aluminium frame. 13 Pro and Pro Max: textured matte glass and a stainless steel frame.
Water resistance
IP68, tested by Apple to 6 metres for up to 30 minutes
Charging
Lightning, and MagSafe
Unlock
Face ID, from the TrueDepth camera at the top of the phone
How it opens
From the front: Apple's repair manual takes the display and the bottom speaker out before the battery, and has no back glass procedure.

Sources: Apple's iPhone 13 Tech Specs and iPhone 13 Repair Manual, and Apple Support on Parts and Service History, Repair Assistant, genuine displays, battery health and iOS 27. Checked 7 November 2026.

The repairs

What we do on the iPhone 13, and what each job involves

  • Screen replacement

    The iPhone 13 has a 6.1-inch OLED display and the 13 mini a 5.4-inch one; the 13 Pro and Pro Max displays add ProMotion, so they are dearer parts. Apple's display procedure for the 13 disconnects the display and the ambient light sensor and leaves the TrueDepth camera in the frame, so Face ID is not part of the display we change. We fit the display and test touch, brightness and the front camera before closing. A display that is not Apple's own shows as Unknown in Parts and Service History, and Apple lists what can go wrong with one, such as True Tone, brightness and missed touches; the quote says which part is going in.

  • Battery replacement

    On the 13, Apple's manual takes the display and the bottom speaker out first, then peels the battery's adhesive tabs, so a battery is a front-opening job. We fit a battery for your exact model and check that it charges, holds charge and reports its health. Settings, Battery, Battery Health & Charging shows the maximum capacity, and Apple designs batteries of the 14 and earlier to keep 80 per cent of it at 500 full charge cycles.

  • Lightning charging port

    The iPhone 13 charges over Lightning. A port that only charges at an angle, or not at all, is more often packed with pocket lint than worn: the plug compacts it into a hard layer at the bottom of the Lightning port. A careful clean is the first thing we try, for the price of the visit. A port that is worn is replaced from inside the phone, once we have ruled out the cable and the plug, which are cheaper and more often the cause. If the phone says "Charging not available" when you plug it in, Apple says it has detected liquid in the connector, and it needs to dry first.

  • Water damage

    Apple rates the iPhone 13 models IP68, to 6 metres for up to 30 minutes, and says the resistance can decrease with normal wear and that liquid damage is not covered by its warranty. If it has been in water: switch it off, leave it off, and do not charge it. Apple's own advice is not to put it in rice and not to dry it with heat or compressed air. We open it, see how far the liquid has gone, clean the board where we can, and give you the odds and a fixed price in writing before anything else. Nobody can promise a spill, and if it cannot be saved you pay nothing for the repair, only the £50 call-out if we came out.

  • Will not turn on, or stuck on the logo

    A dead iPhone 13 is more often a flat or failed battery, a dirty port or a charger than a dead board, so we work through those in order and prove each before moving on. A phone stuck on the Apple logo, or looping, is usually software that a recovery restore clears, and we talk through what that means for the data on it before we start. A 13 that restarts on its own while its battery shows good health is worth a careful look before anyone sells you a battery on a guess.

Parts, honestly

Genuine, compatible, and what the software will say

Where a genuine part is available for your exact model we fit that; where only a compatible part is, the quote says so before you agree, and the price is different. Nothing is fitted without you knowing which kind of part it is. After a repair, the 13 records each replaced part in Settings, General, About, Parts and Service History: the battery, the display, the logic board and the front and rear cameras. A part Apple cannot verify is listed as Unknown, with a notification the first time you unlock the phone after the repair and again five days later. Apple's Repair Assistant finishes a repair to the battery, the display and the front and rear cameras on the 12 and 13, but not the back glass, which it lists only from the 14. The phone keeps working whichever part is fitted.

Is it worth repairing?

An honest answer for the iPhone 13

Usually yes. Apple's iOS 27 runs on all four iPhone 13 models (Apple's compatibility list, checked 7 November 2026), so a battery is worth doing on nearly every 13 and a screen on most. The point to pause is a second fault on top. Apple's manual for the 13 has no back glass procedure, so a smashed back is a big job on this model, and a smashed front and back together can cost more than the phone is worth to you. We will tell you which side of that line yours falls before anything is ordered.

This is a phone repair job.

  • Before anyone travels

    A free first opinion

    A first opinion is free. Before anyone travels we tell you what the repair is likely to cost: a fixed price where the fault and the model make it clear, or an honest estimate where we need to see the machine.

  • If it needs a visit

    A £50 call-out, agreed first

    A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault.

  • Before any work

    One fixed quote, then No Fix, No Fee

    You get one fixed quote, agreed in writing, before any work starts. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.

Our promises

  • No fix, no fee on the repairIf we cannot fix the fault we quoted for, you pay nothing for the repair. The £50 call-out still applies if we come out.
  • A free first opinionDescribe the fault and we will tell you what it sounds like and whether it is worth doing, before anyone travels.
  • We come to youAcross Leeds, West Yorkshire, Harrogate, Knaresborough and York, or we collect and return.
  • A real person repliesNot a call centre, not a ticket queue: we read every enquiry, day and night, Sunday to Friday. The fixed quote you agree is the price you pay.

Questions

The things people ask

How much does an iPhone 13 screen replacement cost?

The 13 mini, 13, 13 Pro and 13 Pro Max each take their own display, the Pro models' with ProMotion, and a genuine and a compatible part are different prices, so the quote names the exact part. It depends on the fault and your exact model, so there is no price list. A first opinion is free, however you get in touch, and before anyone travels we tell you what the repair is likely to cost: a fixed price where the fault and the model make it clear, or an honest estimate where we need to see the machine. A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault. You get one fixed quote, agreed in writing, before any work starts. If, once we have seen the machine, the fixed price is higher than our estimate, or the fault is not the one we priced, we tell you why before doing anything, and you can say no and pay only the call-out. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.

Does the iPhone 13 mini take the same parts as the iPhone 13?

No. The 13 mini has a 5.4-inch display against the 13's 6.1-inch, and Apple publishes a separate repair manual for each of the four 13 models. The 13 Pro is the same size as the 13 but takes a different display, because the Pro's has ProMotion. So the exact model decides the part, and it is the first thing we ask. If you are not sure which you have, Apple's Identify your iPhone model page matches each model number to its name.

Will Face ID still work after you replace the screen on my iPhone 13?

Yes. Apple's display procedure for the 13 unplugs two cables, the display's and the ambient light sensor's, and leaves the TrueDepth camera, which runs Face ID, where it is in the frame. So a new display does not touch Face ID. It is the front camera that matters: if that were ever replaced, Apple's Repair Assistant would have to finish the repair before Face ID could unlock the phone or approve a payment again.

Will my iPhone 13 say "Unknown Part" after a repair?

If the part is not Apple's own, yes: Settings, General, About, Parts and Service History lists it as Unknown, and the phone shows a notification the first time you unlock it after the repair and again five days later. Apple says the message does not stop you using the phone, though an Unknown part might affect its trade-in value. A genuine part shows Genuine. We tell you which kind of part is going in before you agree to the quote.

Is a new battery worth it on an iPhone 13?

Usually, yes. A battery is the one repair that makes an older iPhone feel new, and on the 13 it is a front-opening job Apple documents step by step. Settings, Battery, Battery Health & Charging shows where yours stands and says when Apple recommends a service; Apple designs the 13's battery to keep 80 per cent of its capacity at 500 full charge cycles. One that iOS cannot verify as genuine may show health figures that are not accurate; it charges and runs as it should.

My iPhone 13 will not charge from the cable. Is the port broken?

Check the message first. If it says Charging not available, Apple says the phone has found liquid in the Lightning connector or on the cable, and it will not charge that way until both are dry, which can take up to a day; a MagSafe charger still works if the back is dry. If there is no message and it charges only at an angle, pocket lint packed into the port is the usual cause, and a careful clean, for the price of the visit, brings most ports back. A worn port is replaced from inside the phone once the cable and the plug are ruled out.

Worth reading first

A plain-English guide before you spend anything

Other models

A different model? Pick yours

Where we work

We come to you across Leeds, West Yorkshire, Harrogate, Knaresborough and York

Home, work or a cafe over a coffee, day or night, Sunday to Friday. There is no walk-in shop, so we come to it, or collect it and bring it back. Start at computer repair in Leeds, or pick your area.

Tell us what is wrong.

Book a repair and describe the fault. A visit has a £50 call-out, agreed before we travel. We will find the fault properly, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay for the repair, only the call-out. A real person who does the work, not a call centre.

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