iPhone Duo repair in Leeds
The iPhone Duo is Apple's folding iPhone, from 2026, and it repairs like no iPhone before it. It has two displays, a 7.6-inch folding one inside and a 5.4-inch one outside, two batteries reached from opposite sides, a titanium hinge cover, and Touch ID in the side button in place of Face ID. Apple has published a full repair manual for it, and its own rules on finishing a repair are stricter than on most iPhones. Tell us which screen or fault it is and what happened, and you get a first opinion, free.
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The device
The iPhone Duo, as it affects a repair
- Released
- 2026
- The family
- One model: the iPhone Duo, Apple's folding iPhone
- Displays
- A 7.6-inch OLED folding display inside and a 5.4-inch OLED display outside, both with the Dynamic Island. Apple lists ProMotion and the Always-On display.
- Back and frame
- A titanium foldable design: a Grade 5 titanium enclosure and hinge cover, a Ceramic Shield 2 front and a Ceramic Shield back
- Water resistance
- IP68, tested by Apple to 6 metres for up to 30 minutes. Apple says the resistance can decrease with normal wear, and liquid damage is not covered by its warranty.
- Charging
- USB-C at USB 3 speeds, and MagSafe. No SIM tray: the Duo takes eSIMs only.
- Unlock
- Touch ID, in the side button. The Duo has no Face ID.
- Batteries
- Two. Apple's iPhone Duo Repair Manual reaches the first through the back glass and the second through the outer display, and releases each one's adhesive with a current from a 9-volt battery.
Sources: Apple's iPhone Duo Tech Specs and iPhone Duo Repair Manual, Identify your iPhone model, and Apple Support on Parts and Service History, Repair Assistant, battery health, the warranty and iOS 27. Checked 7 November 2026.
The repairs
What we do on the iPhone Duo, and what each job involves
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Screen replacement
The Duo has two displays, and they are separate repairs. The 5.4-inch outer display has its own procedure in Apple's manual, and so does the 7.6-inch folding inner display, with a further procedure for the complete inner display assembly. We fit the display your fault needs and test touch, brightness and both cameras before closing. Apple's Repair Assistant lists the outer display, the inner display and the inner display assembly among the parts it finishes on the Duo, so the quote says which part is going in and how the repair will be finished.
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Battery replacement
The Duo has two batteries, and Apple's manual reaches them from opposite sides: the first through the back glass, the second through the outer display. Each one's adhesive is released with a current from a 9-volt battery, in place of pull tabs. Settings, Battery, Battery Health shows each battery on its own, with its capacity and cycle count, so you can see which one is worn before anything is opened. Apple designs batteries of the iPhone 15 and later to keep 80 per cent of their capacity at 1,000 full charge cycles.
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USB-C charging port
The iPhone Duo charges over USB-C at USB 3 speeds. A port that only charges at an angle, or not at all, is more often packed with pocket lint than worn: the plug compacts it into a hard layer at the bottom of the USB-C port. A careful clean is the first thing we try, for the price of the visit. Apple's manual has a USB-C connector procedure of its own, so a port that is worn or bent is replaced as a part, once we have ruled out the cable and the plug, and MagSafe still charges the phone in the meantime.
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Water damage
Apple rates the iPhone Duo IP68, to 6 metres for up to 30 minutes, the same as its single-screen iPhones, and says the resistance is not permanent and that liquid damage is not covered by its warranty. If it has been in water: switch it off, leave it off, and do not charge it. Apple's own advice is not to put it in rice and not to dry it with heat or compressed air. We open it, see how far the liquid has gone, clean the board where we can, and give you the odds and a fixed price in writing before anything else. Nobody can promise a spill, and if it cannot be saved you pay nothing for the repair, only the £50 call-out if we came out.
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Will not turn on, or stuck on the logo
A dead iPhone Duo is more often a flat or failed battery, a dirty port or a charger than a dead board, so we work through those in order and prove each before moving on. A phone stuck on the Apple logo, or looping, is usually software that a recovery restore clears, and we talk through what that means for the data on it before we start. With two batteries, a Duo that dies early may have one worn cell, and Battery Health shows which. If yours was bought in the last year, a fault that is not accidental damage is likely to be inside Apple's one-year warranty, and we will tell you so.
Parts, honestly
Genuine, compatible, and what the software will say
Where a genuine part is available for your exact model we fit that; where only a compatible part is, the quote says so before you agree, and the price is different. Nothing is fitted without you knowing which kind of part it is. After a repair, the Duo records more in Settings, General, About, Parts and Service History than any other iPhone: the batteries, the inner and outer displays, the logic board, the front and rear cameras and Touch ID. A part Apple cannot verify is listed as Unknown, with a notification the first time you unlock the phone after the repair and again five days later. Apple's Repair Assistant finishes a repair to a longer list of Duo parts than any other iPhone's, from the back glass and both displays to Touch ID and the volume buttons, and Apple says that on the Duo a camera will not work after a repair until the repair is finished or the phone is restored.
Is it worth repairing?
An honest answer for the iPhone Duo
Yes, and on a phone bought in the last year it may be Apple's to do. Apple's limited warranty covers manufacturing issues for a year from purchase, so a fault that is not a drop or a spill should go to Apple or the seller first; we will tell you that instead of taking the job. A cracked outer screen, a worn battery or a damaged port is worth doing on a phone that cost what a Duo costs, and Apple's iOS 27 runs on it (Apple's compatibility list, checked 7 November 2026). A damaged folding inner display is the large part, and you get its fixed price before anything is ordered.
This is a phone repair job.
- Before anyone travels
A free first opinion
A first opinion is free. Before anyone travels we tell you what the repair is likely to cost: a fixed price where the fault and the model make it clear, or an honest estimate where we need to see the machine.
- If it needs a visit
A £50 call-out, agreed first
A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault.
- Before any work
One fixed quote, then No Fix, No Fee
You get one fixed quote, agreed in writing, before any work starts. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.
Our promises
- No fix, no fee on the repairIf we cannot fix the fault we quoted for, you pay nothing for the repair. The £50 call-out still applies if we come out.
- A free first opinionDescribe the fault and we will tell you what it sounds like and whether it is worth doing, before anyone travels.
- We come to youAcross Leeds, West Yorkshire, Harrogate, Knaresborough and York, or we collect and return.
- A real person repliesNot a call centre, not a ticket queue: we read every enquiry, day and night, Sunday to Friday. The fixed quote you agree is the price you pay.
Other models
A different model? Pick yours
Where we work
We come to you across Leeds, West Yorkshire, Harrogate, Knaresborough and York
Home, work or a cafe over a coffee, day or night, Sunday to Friday. There is no walk-in shop, so we come to it, or collect it and bring it back. Start at computer repair in Leeds, or pick your area.
Tell us what is wrong.
Book a repair and describe the fault. A visit has a £50 call-out, agreed before we travel. We will find the fault properly, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay for the repair, only the call-out. A real person who does the work, not a call centre.