Areas we cover
Computer and laptop repair in Cross Gates
Laptops rarely die without warning. The fan gets louder, the battery gets shorter, starting up takes a little longer every week, and then one morning it does not start at all. If that is where your machine has got to, the news is better than it feels: most of the faults on that road are fixable, and a good number of them can be sorted at your door in a single visit. The diagnosis is free, you get one fixed quote before any work, and if we cannot fix it there is nothing to pay.
- No fix, no fee
- We come to you
- The diagnosis is always free
- A real person who does the work, not a call centre
Cross Gates
How we work here
Cross Gates, LS15, is an established part of east Leeds, a retail hub with settled residential streets around it, and the machines here have usually earned their tiredness: daily drivers that have done years of homework, shopping, banking and everything else a household runs through one computer. The pattern we see most is the long decline, a fault lived with because the machine still just about worked, right up until it did not. So we built the visit around that. We come to the door, and the everyday culprits behind a slow decline, a worn-out drive, a machine choked with dust or clutter, a failing battery, are exactly the faults that can often be diagnosed and put right on the spot. The ones that cannot, we collect, and we are straight about how long the bench will need before you agree to anything.
We come to you across Cross Gates and LS15, Monday to Saturday, 9am to 7pm, and the aim on every visit is to finish the job there and then where the fault honestly allows it. We diagnose at the machine for free, tell you on the spot whether yours is a one-visit fix or a bench job, and quote a fixed price either way before anything is done. Where the bench is needed, we take the machine and return it working, set up as it was, so nothing about being in east Leeds means carting a computer across the city. There is no walk-in shop and no counter to queue at.
Who we help
People and small businesses in Cross Gates
- Anyone whose laptop has been getting slowly worse for months and has finally stopped starting
- People whose machine still runs but is hot, loud, slow or down to minutes of battery, and who want it seen to before it fails
- Households in LS15 where the daily driver does everything and there is no spare to fall back on
- People who mainly want the files, the photographs and documents, off a machine that has already died
- Anyone in Cross Gates who would rather it were fixed at the door in one visit than away in a workshop for a week
What we fix
Every repair we do, in Cross Gates
Laptop repair
Dead, crashing, overheating, or refusing to charge? We find the real fault for free and quote you a fixed price before anything is opened.
PC and desktop repair
Dead tower, black screen, random restarts, roaring fans, or Windows that will not start? Free diagnosis, fixed quote, no fix no fee.
Mac repair
MacBook, iMac or Mac mini that will not boot, will not hold charge, or beachballs at everything? Free diagnosis, then a fixed quote before anything is opened.
Laptop screen replacement
Cracked, flickering, black, lined or dim? We prove whether the panel is really the fault, then fit the right one for your model at a fixed quote.
Phone repair
Cracked screen, dying battery, or a port that will not charge? We find the real fault for free and quote you a fixed price before the phone is opened.
Tablet repair
iPad or Android tablet with a cracked screen, a swollen battery, a dead charging port, or one that will not turn on? Free diagnosis, then a fixed quote before anything is opened.
Computer upgrades and speed-ups
An SSD, more memory, and a proper clean-up can make an old machine feel new. We measure what is actually holding yours back before you spend anything.
Virus and malware removal
Pop-ups, fake warnings, a hijacked browser, or a ransom note? We find out what is genuinely on there, clean it safely, and leave your files where they are.
Data recovery
Deleted files, a failing drive, or a laptop that will not start. We tell you what can honestly be recovered before you spend anything, and what cannot.
Tech support and setup
New machine to set up, email that will not connect, a printer that will not print? A real person who will sort it and show you how it works.
Remote tech support
Some faults do not need us at the door. We connect over a secure link, with your say-so, and fix it while you watch, often the same hour. Free look first.
Small business IT support
A machine down, email stuck, Wi-Fi dropping, or a new starter with nothing to work on? We come to your premises, fix it, and quote before we touch anything.
TV & smart TV help
No picture, no power, no sound, or a smart TV that will not set up? We fault-find for free and tell you straight whether it is worth fixing.
Gaming PC repair & builds
Will not post, overheating, crashing under load, or a GPU acting up? We find the real fault for free, and we build honest custom machines to a brief.
Slow computer speed-up
Takes an age to start, spinning wheel at everything, freezing up? We measure what is actually slowing it before you spend a penny, then say what a fix will really achieve.
Liquid & water damage
A spill on a laptop or keyboard? Get it off power now and ring us. This is the one repair nobody can promise, and we will not pretend otherwise.
Electricals & appliances
Small plug-in electricals and the smart, connected side of modern appliances. We fault-find honestly, fix what is worth fixing, and say plainly when it needs a registered trade.
Wi-Fi & home network
Dead spots, drops out, slow in one room? We measure where the signal actually goes, sort the router and the setup, and say honestly when a room needs more kit.
Printer setup & fixes
Offline, will not connect, will not print, or scanning has stopped? We get the printer talking to every device that needs it, where you actually use it.
Email help & setup
Email stopped sending or arriving, a new phone that will not connect, or a mailbox that is full? We sort it across every device you read it on.
New computer setup & data transfer
A new PC or laptop to set up and everything to move off the old one? We carry your files, photos, email and bookmarks across and strip the bloatware.
Smart home & device setup
Alexa, Google, smart bulbs and plugs, cameras and video doorbells, all onto the wifi, into the apps and working together, set up properly the first time.
Password & account recovery
Locked out of Windows, your Mac, your email or an account? We help you prove it is yours and get you back in safely, the proper way.
Business on-site callout
A machine down, wifi dropping, email stuck, or a new starter to set up? We come to your premises, sort it, and quote before we touch anything. No contract.
How it works
Free diagnosis, fixed quote, no fix no fee
- Tell us the fault. Call or message and describe what is wrong. We come to you across Leeds, or you can drop the machine to us.
- Free diagnosis. We find out exactly what is wrong, at no charge, and tell you straight whether it is worth fixing.
- A fixed quote. You get a clear, fixed price before any work starts. No surprises, no hourly meter running.
- We fix it, or you pay nothing. Happy with the quote? We do the work. No fix, no fee. If it cannot be fixed, there is nothing to pay.
Questions
The things people ask
It has been getting worse for months and now it will not start at all. Have I left it too late?
Usually not. The faults behind a long decline, a drive wearing out, heat from a blocked fan, a battery at the end of its life, are mostly still fixable after the machine stops starting. The one thing a long decline genuinely puts at risk is the files, so checking that everything on the drive is safe is the first job, before any repair is even discussed. The look costs nothing.
What can you actually fix at the door in one visit?
A lot of the everyday faults: clean-outs of dust and clutter, most software problems, a machine that will not start for a fixable reason, and straightforward hardware swaps where we have the right part with us. What tends to need a second visit or a collect-and-return is anything wanting a part ordered for your exact model, a screen being the usual example. We tell you which kind yours is on the spot, with the quote, so there are no surprises.
The machine is dead but the photographs are on it. Can you get them off?
Very often, yes. The drive frequently outlives the machine around it, so even when a computer is beyond sensible repair the photographs and documents can usually be recovered onto a new machine or a drive. Where a drive itself is failing we will be honest about the chances before you spend anything, and getting what matters off it safely comes before everything else.
What are the warning signs I should not ignore next time?
A fan that has become loud and constant, a machine that runs hot, start-up times stretching week on week, files taking longer and longer to open, a battery that collapses from half to nothing, and shutdowns out of nowhere. Any one of those is a machine asking for help, and it is a smaller job on the day you notice it than on the day it finally stops.
Do you cover the whole of LS15?
Yes. We come to you across Cross Gates and the rest of LS15, at home or at work, Monday to Saturday, 9am to 7pm. Tell us where you are when you ring and we will book the visit for a time that suits you.
What will it cost?
That comes down to the fault and your exact model, so we will not put a figure on it before we have seen the machine. The diagnosis is free, then you get one fixed quote before any work starts, and if we cannot fix it you pay nothing.
Nearby
We also cover
Tell us what is wrong.
Call and describe the fault. We will diagnose it for free, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay. A real person who does the work, not a call centre.