Computer and laptop repair in Harrogate
Broken laptop or PC? We come out to you in Harrogate. Tell us the fault, we will find the fault properly, and you get one fixed quote before we touch anything. If we cannot fix it, there is nothing to pay for the repair.
- No fix, no fee on the repairIf we cannot fix it, you do not pay for the repair. In writing, on every job.
- Free advice by messageDescribe the fault and we will tell you what it sounds like and whether it is worth doing, before anyone travels.
- We come to youAcross Leeds, West Yorkshire and North Yorkshire, or we collect and return.
- A real person repliesNot a call centre, not a ticket queue: we read every enquiry, day and night, Sunday to Friday. The fixed quote you agree is the price you pay.
Harrogate
How we work here
Harrogate is over the county line but it is a straight run north from Leeds, past the areas we already cover on that side of the city, so it is a good deal easier for us to reach than the North Yorkshire address makes it sound. A lot of what we get called out for here is home office work rather than emergencies: a machine that has quietly become too slow to work on, a printer that will not stay connected, a second screen that will not behave, wifi that gives up at the top of the house. It is the sort of thing that never quite justifies a trip to a shop, and never gets fixed, which is exactly why someone coming to you makes sense.
We come out to Harrogate, at home or at work, day or night, Sunday to Friday. It is a longer run than a job in the city, so send an enquiry first and we will tell you straight when we can get to you rather than book a slot we cannot keep. If a visit does not suit, we can arrange to collect the machine and bring it back once it is done, and a fair few faults get sorted over a secure remote link with nobody coming out at all. Advice by message is free whichever way we do it.
Who we help
People and small businesses in Harrogate
- People at home with a laptop or PC that will not boot, will not charge, or has slowed to a crawl
- Anyone working from home who needs the machine, the printer and the connection to be reliable
- Households where the wifi will not stretch to the top floor or the far end of the house
- Small businesses and self-employed people running a handful of machines with no IT department
- Older people who would far rather someone came to the door than tried to explain it on the phone
- Anyone who wants a straight answer about whether a machine is worth repairing at all
What we fix
Every repair we do, in Harrogate
Not sure what it is?
Start from the fault instead
How it works
Free advice by message, a call-out quoted first, then a fixed price
- Tell us the fault, free. Send an enquiry and describe what is wrong. We will tell you what it sounds like, whether it is worth doing, and whether we can sort it over a remote link without anybody travelling. That conversation costs nothing.
- A minimum call-out, quoted first. If it needs a visit, we agree the call-out before we travel, so you know it before you commit to anything. It comes off the price if you go ahead with the repair.
- A fixed quote. Once we have seen the machine you get a clear, fixed price before any work starts. No surprises, no hourly meter running.
- We fix it, or there is no repair fee. Happy with the quote? We do the work. If we cannot fix the fault we quoted for, you do not pay for the repair.
Questions
The things people ask
You are in West Yorkshire. Does Harrogate count as your area?
Yes. The county line is not something we police, and Harrogate is a straight run up from Leeds past areas we cover anyway. Send an enquiry and we will tell you honestly when we could be there, the same as we would for anywhere else.
It is not really broken, it is just slow and annoying. Is that a job?
That is one of the most worthwhile jobs there is. A machine that has quietly become unusable is usually a mechanical hard drive, not enough memory, or years of accumulated clutter, and all three are fixable for a fraction of what a replacement costs. Advice by message is free, so it costs nothing to find out which.
Can you set up a home office properly, not just fix a fault?
Yes. Machine, printer, second screen, backups and getting the wifi to actually reach the room you work in. It is quoted the same way as a repair: we look first, tell you what is worth doing, and give you a fixed price before anything happens.
You are based in Leeds. Do you actually come out to Harrogate?
Yes. Harrogate is inside the area we cover, and being mobile is rather the point: there is no shop for you to drive to. It is a longer run than a job in Leeds, so send an enquiry, tell us the fault, and we will be straight with you about when we can be there. If a visit is not the quickest way to help, we will say so and offer to collect the machine or look at it remotely instead.
Does it cost more because I am not in Leeds?
No. Advice by message is free wherever you are, and the fixed quote covers the job, not the mileage. If a job did not stack up at the distance we would tell you before you spent anything, rather than quietly load it onto the price.
How much will the repair cost?
It depends on the fault and on your exact model, so we will not quote a number before we have looked. Advice by message is free, then you get one fixed quote before any work starts, and if we cannot fix it you pay nothing for the repair.
Can you help without coming out to North Yorkshire at all?
Often, yes. Software faults, slow machines, email trouble, printer and wifi setup and a lot of account lockouts can be sorted over a secure remote link while you watch. Anything physical, a screen, a battery, a drive, a liquid spill, needs the machine in front of us, either on a visit or by collecting it.
What kinds of repair do you do?
Laptop and PC repair, Mac repair, screen replacements, SSD and RAM upgrades and speed-ups, virus and malware removal, data recovery, and one-off repairs and setup for small businesses. Ongoing IT support for a business is our sister company, Dacros.
Worth reading first
A plain-English guide before you spend anything
- After your repair: keeping the machine right What a repair does and does not do, what settling in looks like in the first week, and the small habits that keep a machine going: heat, dust, batteries, chargers and backups.
- Your computer is asking for a 48-digit recovery key. What that is, and where yours is. The blue screen demanding a BitLocker recovery key nobody remembers being given. What it actually is, where yours is almost certainly stored, and the honest answer if it is gone.
- How to back up your files before a repair (or before anything goes wrong) How to back up what matters before you hand a machine over: what to save first, where to put it, and how to copy it across when the computer will barely start.
Nearby
We also cover
Tell us what is wrong.
Send an enquiry and describe the fault. We will find the fault properly, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay for the repair. A real person who does the work, not a call centre.