Areas we cover
Computer and laptop repair in Wetherby
When your desk is also your office, a computer fault is not an inconvenience, it is lost work by the hour. Plenty of people in Wetherby run a business or hold a senior role from a study at home, so we plan the fix around your working day rather than asking you to plan your day around us. Describe the fault when you ring and we will tell you honestly whether it can be sorted remotely there and then, or whether it needs us at the machine. The diagnosis is free, you get one fixed quote before any work starts, and if we cannot fix it you pay nothing.
- No fix, no fee
- We come to you
- The diagnosis is always free
- A real person who does the work, not a call centre
Wetherby
How we work here
Wetherby, LS22, sits out by the A1 on the north-eastern edge of Leeds, a market town with its own centre and its own working life rather than a suburb of the city. Much of that working life happens at home: a study, a converted bedroom, a desk that carries a whole company or a senior role for most of the week. Around it are the independent firms in and around the town centre, each usually depending on one or two computers for bookings, accounts and orders. So the question that matters in Wetherby is rarely just whether something can be fixed. It is how soon you can be working again. That is why we triage every fault on the phone first, fix the software-side problems remotely where we honestly can, and book visits for a time that does not cost you a day at the desk. When a machine does need time on the bench, we collect it, tell you plainly how long it will need, and return it ready to work.
We cover Wetherby and LS22, Monday to Saturday, 9am to 7pm, and we treat your working day as part of the job. Every fault starts with a phone call, so we can tell you straight away whether it is one we can fix remotely, often the same day, with you watching and nothing left installed afterwards. When a fault does need hands on the machine, we agree a time that fits your diary rather than a vague window you have to wait in for, and we work at your desk or your premises so you lose as little of the day as possible. If the machine needs longer on the bench, we collect it, are straight with you about timing, and return it ready to work. There is no walk-in shop, and the diagnosis is free whichever way we reach the machine.
Who we help
People and small businesses in Wetherby
- People running a company or holding a senior role from a home office, where a machine being down means lost work by the hour
- Independent firms in and around the town centre that depend on one or two computers for their bookings, accounts and orders
- Home workers whose employer looks after the laptop but not the home network or the printer it depends on
- Households where the family machine has slowed, filled up or stopped starting
- Anyone who would rather have the fault looked at remotely, there and then, than wait in for a visit
What we fix
Every repair we do, in Wetherby
Laptop repair
Dead, crashing, overheating, or refusing to charge? We find the real fault for free and quote you a fixed price before anything is opened.
PC and desktop repair
Dead tower, black screen, random restarts, roaring fans, or Windows that will not start? Free diagnosis, fixed quote, no fix no fee.
Mac repair
MacBook, iMac or Mac mini that will not boot, will not hold charge, or beachballs at everything? Free diagnosis, then a fixed quote before anything is opened.
Laptop screen replacement
Cracked, flickering, black, lined or dim? We prove whether the panel is really the fault, then fit the right one for your model at a fixed quote.
Phone repair
Cracked screen, dying battery, or a port that will not charge? We find the real fault for free and quote you a fixed price before the phone is opened.
Tablet repair
iPad or Android tablet with a cracked screen, a swollen battery, a dead charging port, or one that will not turn on? Free diagnosis, then a fixed quote before anything is opened.
Computer upgrades and speed-ups
An SSD, more memory, and a proper clean-up can make an old machine feel new. We measure what is actually holding yours back before you spend anything.
Virus and malware removal
Pop-ups, fake warnings, a hijacked browser, or a ransom note? We find out what is genuinely on there, clean it safely, and leave your files where they are.
Data recovery
Deleted files, a failing drive, or a laptop that will not start. We tell you what can honestly be recovered before you spend anything, and what cannot.
Tech support and setup
New machine to set up, email that will not connect, a printer that will not print? A real person who will sort it and show you how it works.
Remote tech support
Some faults do not need us at the door. We connect over a secure link, with your say-so, and fix it while you watch, often the same hour. Free look first.
Small business IT support
A machine down, email stuck, Wi-Fi dropping, or a new starter with nothing to work on? We come to your premises, fix it, and quote before we touch anything.
TV & smart TV help
No picture, no power, no sound, or a smart TV that will not set up? We fault-find for free and tell you straight whether it is worth fixing.
Gaming PC repair & builds
Will not post, overheating, crashing under load, or a GPU acting up? We find the real fault for free, and we build honest custom machines to a brief.
Slow computer speed-up
Takes an age to start, spinning wheel at everything, freezing up? We measure what is actually slowing it before you spend a penny, then say what a fix will really achieve.
Liquid & water damage
A spill on a laptop or keyboard? Get it off power now and ring us. This is the one repair nobody can promise, and we will not pretend otherwise.
Electricals & appliances
Small plug-in electricals and the smart, connected side of modern appliances. We fault-find honestly, fix what is worth fixing, and say plainly when it needs a registered trade.
Wi-Fi & home network
Dead spots, drops out, slow in one room? We measure where the signal actually goes, sort the router and the setup, and say honestly when a room needs more kit.
Printer setup & fixes
Offline, will not connect, will not print, or scanning has stopped? We get the printer talking to every device that needs it, where you actually use it.
Email help & setup
Email stopped sending or arriving, a new phone that will not connect, or a mailbox that is full? We sort it across every device you read it on.
New computer setup & data transfer
A new PC or laptop to set up and everything to move off the old one? We carry your files, photos, email and bookmarks across and strip the bloatware.
Smart home & device setup
Alexa, Google, smart bulbs and plugs, cameras and video doorbells, all onto the wifi, into the apps and working together, set up properly the first time.
Password & account recovery
Locked out of Windows, your Mac, your email or an account? We help you prove it is yours and get you back in safely, the proper way.
Business on-site callout
A machine down, wifi dropping, email stuck, or a new starter to set up? We come to your premises, sort it, and quote before we touch anything. No contract.
How it works
Free diagnosis, fixed quote, no fix no fee
- Tell us the fault. Call or message and describe what is wrong. We come to you across Leeds, or you can drop the machine to us.
- Free diagnosis. We find out exactly what is wrong, at no charge, and tell you straight whether it is worth fixing.
- A fixed quote. You get a clear, fixed price before any work starts. No surprises, no hourly meter running.
- We fix it, or you pay nothing. Happy with the quote? We do the work. No fix, no fee. If it cannot be fixed, there is nothing to pay.
Questions
The things people ask
Can you help without coming out at all?
For a lot of software and setup problems, yes. If the fault is something like a slow start-up, an email account that will not connect, a program that keeps crashing or a setting that has gone wrong, we can often sort it with you remotely and save you the wait for a visit. If it turns out to be hardware, we will tell you honestly and arrange to come to you instead. Either way the diagnosis is free.
I run a business from home and cannot lose the machine for days. How do you handle that?
Tell us that when you call and we plan around it. A good number of faults we can diagnose and put right in the one visit at your own desk, or remotely, so you are never really without the computer. If it genuinely needs longer on the bench we will say so up front, get your data safe first, and be straight about timing rather than leave you guessing.
I am on calls for most of the day. Can you work around that?
Yes. Tell us when you ring which hours are no good and we will book around them. A lot of the software-side faults can be fixed remotely in a gap in your day, while you watch, and where a visit is needed we agree a time between 9am and 7pm, Monday to Saturday, rather than leave you waiting in on a vague window.
It is the computer my small business runs on. Can you keep my data safe?
That is always the first priority. Before any repair, we make sure your accounts, bookings, orders and customer records are protected, and we handle data recovery where a machine is failing. We will tell you plainly what can be saved before anything is agreed, then quote a fixed price for the work, with nothing to pay if we cannot fix it.
Do you cover the LS22 area outside Wetherby itself?
Yes. We come to you across Wetherby and the wider LS22 area, at home or at your business, and plenty of what we fix can be handled remotely wherever you are. Tell us where you are when you ring and we will arrange the visit, or the remote session, at a time that suits you.
How much will it cost?
It depends on the fault and on your exact model, so we will not put a number on it before we have looked. The diagnosis is free, then you get one fixed quote before any work starts, and if we cannot fix it you pay nothing.
Nearby
We also cover
Tell us what is wrong.
Call and describe the fault. We will diagnose it for free, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay. A real person who does the work, not a call centre.