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Nintendo Switch repair in Leeds

The Switch is a console children grow up with, and the faults it gets are the faults of being carried about and docked a thousand times: a Joy-Con that drifts, a rail the Joy-Con no longer clicks into, a charging port that has had a cheap cable forced into it, a cracked screen, and a fan full of fluff. We have written up one of these jobs, a worn Joy-Con rail, with the photographs. Tell us which Switch you have, the original, the 2019 version, the Lite or the OLED, and what it is doing, and you get a first opinion, free.

Last updated

The device

The Nintendo Switch, as it affects a repair

Released
2017; a longer-battery revision in 2019, the Lite in 2019, the OLED model in 2021
Screen
A 6.2-inch LCD on the original and the 2019 version, 5.5 inches on the Lite, a 7-inch OLED on the OLED model
Charging
USB-C, through a port soldered to the main board
Controllers
Detachable Joy-Con on a metal rail with a ribbon cable behind it; fixed controls on the Lite
How it opens
From the back: the shell, the shield, then the battery connector first, before the fan, the rail cables and the board

The repairs

What we do on the Nintendo Switch, and what each job involves

  • Joy-Con drift

    A stick that moves the character on its own, or will not sit centred, is a worn stick module inside the Joy-Con, and it is one of the commonest jobs on a Switch. We replace the module and test the full range of the stick. On the Lite the sticks are inside the console itself, so the console opens for the same job.

  • The Joy-Con rail

    When a Joy-Con is not seen while docked on the console, or connects and drops, people assume the controller is at fault and it is often the rail: a thin metal slider with a ribbon cable behind it that wears. We check the controller on another console and the rail with another controller so the fault is placed before a part is ordered, then open the console, battery connector first, to reach the rail along the edge. We have written this job up with the photographs.

  • USB-C charging port

    A Switch that only charges at an angle, will not charge at all, or has had a cheap cable or dock forced into it has a port fault, and the port is soldered to the board, which we replace in-house. We rule out the cable, the charger and the dock first, because they fail more often than the port. A charging fault that has reached a chip on the board, which a bad third-party dock can cause, is specialist work: A repair to a single chip or other component on a circuit board goes to a specialist only with your say-so, once we have told you who will do it and what it costs.

  • Screen replacement

    A cracked or dead screen is replaced with a panel for your exact model, because the LCD models and the OLED model take different parts and a Lite is different again. We test touch and the picture before the shell goes back on. A Switch that is running but shows nothing is checked for a backlight or a connection fault before a screen is condemned.

  • Fan, overheating, and will not turn on

    A Switch that gets hot in the dock, whose fan whines, or that shuts down in a long session is usually full of fluff with dried thermal paste, and a clean and repaste settles it. One that will not turn on is worked through in order: the charger, the port, the battery and then the board, because a flat battery and a dead board look the same from the outside and are nothing like the same job.

Parts, honestly

Genuine, compatible, and what the software will say

Most console parts are not sold by the maker to independent repairers, so a port, a fan, a drive or a stick module is a compatible part made for that model, or a genuine one where the maker makes it available, and the quote says which is going in and what it costs before you agree. A soldered HDMI or charging port is replaced by us, in-house. On a Switch the parts most often fitted are a stick module, a rail with its ribbon cable, a USB-C port and a screen for the exact model. The newer Switch 2 is a 2025 console: a fault on one that is not accidental damage should go to Nintendo first, and we will say so.

Is it worth repairing?

An honest answer for the Nintendo Switch

Usually yes, and the parts are modest. A stick module, a rail or a port costs a fraction of a replacement console, and the console comes back as it was, saves and all. A screen is worth doing on a console that is otherwise sound. Where we pause is a board fault from a bad dock or a spill, which is specialist work: we tell you what it would cost and who would do it, against the price of a console, and you decide.

This is a games console repair job.

  • Before anyone travels

    A free first opinion

    A first opinion is free. Before anyone travels we tell you what the repair is likely to cost: a fixed price where the fault and the model make it clear, or an honest estimate where we need to see the machine.

  • If it needs a visit

    A £50 call-out, agreed first

    A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault.

  • Before any work

    One fixed quote, then No Fix, No Fee

    You get one fixed quote, agreed in writing, before any work starts. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.

Seen on a real job

Photographed as we worked

Our promises

  • No fix, no fee on the repairIf we cannot fix the fault we quoted for, you pay nothing for the repair. The £50 call-out still applies if we come out.
  • A free first opinionDescribe the fault and we will tell you what it sounds like and whether it is worth doing, before anyone travels.
  • We come to youAcross Leeds, West Yorkshire, Harrogate, Knaresborough and York, or we collect and return.
  • A real person repliesNot a call centre, not a ticket queue: we read every enquiry, day and night, Sunday to Friday. The fixed quote you agree is the price you pay.

Questions

The things people ask

How much does it cost to fix Joy-Con drift?

Drift is a worn stick module inside the controller, a small part fitted in a short job, and it is one of the least expensive console repairs there is. It depends on the fault and your exact model, so there is no price list. A first opinion is free, however you get in touch, and before anyone travels we tell you what the repair is likely to cost: a fixed price where the fault and the model make it clear, or an honest estimate where we need to see the machine. A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault. You get one fixed quote, agreed in writing, before any work starts. If, once we have seen the machine, the fixed price is higher than our estimate, or the fault is not the one we priced, we tell you why before doing anything, and you can say no and pay only the call-out. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.

My Joy-Con will not connect when it is attached. Is the controller broken?

Often it is the rail on the console instead of the controller. We check the controller on another console and the rail with another controller, so the fault is placed before anything is ordered. A worn rail is a routine replacement once the console is open; we have written up one of these jobs with the photographs from the bench.

My Switch will not charge. Is it the port?

Try the official charger and another cable first, because cheap cables and docks are the commonest cause and have been known to damage the console's charging circuit. If the port is loose, or only works at an angle, it is the port, which is soldered to the board and which we replace. If the fault has reached a chip on the board, that is specialist work, and we tell you who would do it and what it costs before anything is sent.

Will I lose my saves?

No. Saves live in the console's own storage and, with a Nintendo Switch Online subscription, in the cloud, and none of the repairs above touch them. A console whose board has failed outright is the one case where the saves on it are at risk, and we would tell you so before any work.

Do you repair the Switch Lite and the OLED model too?

Yes. The Lite has its controls built in, so drift means the console opens for the same stick module; the OLED model takes a different screen from the LCD models. Tell us which Switch you have when you get in touch so we arrive with the right part.

Other models

A different model? Pick yours

Where we work

We come to you across Leeds, West Yorkshire, Harrogate, Knaresborough and York

Home, work or a cafe over a coffee, day or night, Sunday to Friday. There is no walk-in shop, so we come to it, or collect it and bring it back. Start at computer repair in Leeds, or pick your area.

Tell us what is wrong.

Book a repair and describe the fault. A visit has a £50 call-out, agreed before we travel. We will find the fault properly, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay for the repair, only the call-out. A real person who does the work, not a call centre.

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