PlayStation 5 repair in Leeds
The PlayStation 5 is a big, hot machine with one famous weak point: the HDMI port, which is soldered to the board and gets knocked, bent or burnt when a cable is pulled or a console is moved while plugged in. We replace that port ourselves. The other jobs we see on a PS5 are heat and noise from dust and tired thermal paste, a disc drive that will not take or read a disc, a DualSense that drifts, and a console that will not power on. Tell us which is yours and you get a first opinion, free.
Last updated
The device
The PlayStation 5, as it affects a repair
- Released
- 2020; the slimmer model with a detachable disc drive followed in 2023
- Output
- HDMI 2.1, through a port soldered to the main board
- Storage
- An internal SSD, with a slot behind the side plate for a second drive
- Cooling
- A large single fan and a liquid-metal thermal compound on the processor, which is why we do not rush a clean
- How it opens
- The side plates lift off without tools; the fan, the drive and the board are under the inner shield
The repairs
What we do on the PlayStation 5, and what each job involves
-
HDMI port replacement
The most common PS5 repair there is. No picture, a picture that cuts out, a port that feels loose or will only work with the cable held, or a console that was moved with the lead in: all point at the port. It is soldered to the board, and we replace it in-house, then test the picture and sound on a television before the console goes back. If the damage has gone past the port into a component on the board, we tell you that before starting rather than halfway through, because that is specialist work and it is your call.
-
Overheating, fan noise and shutting down
A PS5 that roars, runs hot to the touch or turns itself off in a game is almost always choked: dust in the fan and the heatsink fins, and thermal compound that has dried and thinned. We strip it, clean the fan and the fins, renew the compound on the processor, and test it under load afterwards, because an idle console proves nothing. The PS5 uses a liquid-metal compound on its processor, which is one reason this is a bench job done carefully instead of a quick blow-out.
-
Disc drive faults
A drive that will not take a disc, takes one and will not read it, or grinds and spits it back out is a mechanical part, and on the PS5 it is a sealed unit that is replaced rather than repaired. On the 2023 model the drive detaches from the console and is simpler to change. We check the disc itself and the drive's connections first, because a scratched disc and a loose cable both look like a dead drive and are far cheaper to put right.
-
DualSense controller drift
A stick that moves the game on its own, or will not centre, is a worn stick module inside the controller, not a fault in the console. We replace the module, test the full range of both sticks, and hand it back. If a controller has been dropped and the trigger or a button has gone, those are parts too; a controller that no longer charges usually has a worn port.
-
Will not turn on, or beeps and goes off
A PS5 with no life at all is more often the power lead, the socket or the internal power supply than the board, and the supply is a part we replace. One that beeps and shuts down, or blinks and never settles, is worked through in order: power, then the drive and the fan connections, then the board. A repair to a single chip or other component on a circuit board goes to a specialist only with your say-so, once we have told you who will do it and what it costs.
Parts, honestly
Genuine, compatible, and what the software will say
Most console parts are not sold by the maker to independent repairers, so a port, a fan, a drive or a stick module is a compatible part made for that model, or a genuine one where the maker makes it available, and the quote says which is going in and what it costs before you agree. A soldered HDMI or charging port is replaced by us, in-house. On a PS5 the part most often fitted is the HDMI port itself, and the second is a DualSense stick module. A console that has already been opened by someone else is checked for missing screws and shields before we quote, because that changes the job.
Is it worth repairing?
An honest answer for the PlayStation 5
Nearly always. A PS5 is an expensive console, so a port, a clean, a drive or a controller is worth doing without hesitation, and a repair costs a fraction of the console. The one place to pause is a board fault beyond the port, which is specialist work: we tell you what it would cost and who would do it, and whether, against the price of a console, it is worth your money. You decide with the numbers in front of you.
This is a games console repair job.
- Before anyone travels
A free first opinion
A first opinion is free. Before anyone travels we tell you what the repair is likely to cost: a fixed price where the fault and the model make it clear, or an honest estimate where we need to see the machine.
- If it needs a visit
A £50 call-out, agreed first
A visit has a £50 call-out, the same wherever we come out to, agreed before we travel. It is the first £50 of your job, not an extra on top: if you go ahead, it is part of the price you pay, and if you do not, it is all you pay, because it covers the journey and the time spent finding the fault.
- Before any work
One fixed quote, then No Fix, No Fee
You get one fixed quote, agreed in writing, before any work starts. If we cannot fix the fault we quoted for, you pay nothing for the repair. No Fix, No Fee covers the repair, not the call-out.
Seen on a real job
Photographed as we worked
-
Games console repair · March 2025
A Nintendo Switch with a worn Joy-Con rail, opened on the bench
A well-used Switch in its box, a new Joy-Con rail still in its bag, and the console open to the battery and the fan to reach it. One of Jordan's jobs from before the JorTech name, photographed as it was done.
-
Television repair · November 2024
A television opened at the door, and the board that runs it
A Samsung television with its back off on bubble wrap at the customer's door: the mainboard found, the ribbon cables that feed the panel traced, the board lifted out. One of Jordan's jobs from before the JorTech name, photographed as it was done.
Our promises
- No fix, no fee on the repairIf we cannot fix the fault we quoted for, you pay nothing for the repair. The £50 call-out still applies if we come out.
- A free first opinionDescribe the fault and we will tell you what it sounds like and whether it is worth doing, before anyone travels.
- We come to youAcross Leeds, West Yorkshire, Harrogate, Knaresborough and York, or we collect and return.
- A real person repliesNot a call centre, not a ticket queue: we read every enquiry, day and night, Sunday to Friday. The fixed quote you agree is the price you pay.
Other models
A different model? Pick yours
Where we work
We come to you across Leeds, West Yorkshire, Harrogate, Knaresborough and York
Home, work or a cafe over a coffee, day or night, Sunday to Friday. There is no walk-in shop, so we come to it, or collect it and bring it back. Start at computer repair in Leeds, or pick your area.
Tell us what is wrong.
Book a repair and describe the fault. A visit has a £50 call-out, agreed before we travel. We will find the fault properly, give you a fixed quote before any work, and if we cannot fix it there is nothing to pay for the repair, only the call-out. A real person who does the work, not a call centre.