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Mac & iMac specialist
MacBooks and iMacs taken seriously: displays, batteries, storage and upgrades, macOS faults and migrations, and the judgement to know when Apple's own service is the right answer for the customer, even when that costs us the job.
The day
What the work actually is.
MacBooks and iMacs across the years Apple left repairable and the years they made difficult: displays, batteries, storage, keyboards, macOS reinstalls and migrations. Part of the job is the judgement call the customer cannot make alone: when a warranty or an authorised channel genuinely serves them better, you say so, and we lose that job on purpose.
What you bring
You.
Hands-on depth in Apple hardware: adhesive work, fragile flexes, the model-by-model quirks, plus fluent macOS troubleshooting. And honesty about limits: knowing which jobs to decline is part of the skill we are hiring, not a gap in it.
In one line: Deep in Apple hardware and macOS, precise with adhesive and glass, and straight about warranty paths.
What we put in writing
The terms, before you commit.
Pay is stated plainly in your first conversation with us, before any interviews. The hiring itself is five steps with nothing hidden: a person reads every application and you get an answer either way, the practical is real faults on a real bench, and if it is a yes, everything we agreed goes in writing before you commit to anything. Professional development is continual and treated as part of the job.
The standard
Four rules. Nobody here is exempt.
- Find the fault before you quote. The diagnosis is the hard part, not the fix. Nobody here guesses at a price, and nobody swaps parts until the fault goes away.
- One fixed quote, kept. The customer is told what it costs before anything is opened, and the price does not move if the job takes longer than expected. That risk is ours to carry, not theirs.
- Never sell what is not needed. Nobody earns commission on parts, chases targets or works from a script, so there is nothing to upsell. Telling someone not to spend their money is part of the job.
- Treat their data as you would your own. Open only what the repair needs, copy nothing without a separate yes, and erase any copy within 30 days of the device going back.
How we hire
Five steps, nothing hidden.
- Apply
Use the form, or email careers@jortech.co.uk with your CV attached. PDF or Word are both fine. One true story about a job beats a page of skills.
- A person reads it
Every application is read by a person, and every applicant gets an answer either way. Being ignored is the norm in hiring. It will not happen here.
- The first conversation
A real conversation about real work. We tell you the pay in it, plainly, before any interviews.
- The bench
A practical with real faults on real machines, not brainteasers. We care how you think, what you check first, and how you say the words “I do not know yet”.
- An offer in writing
If it is a yes, everything we agreed goes in writing before you commit to anything. The same rule our customers get.
Other roles
Not quite you? These are open too.
Apply
Apply as Mac & iMac specialist.
Fill this in, then reply to our confirmation email with your CV attached, PDF or Word. Or email careers@jortech.co.uk directly, naming the role.