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Data recovery specialist
Failing drives, deleted files, machines that will not boot with a lifetime of photos inside. The rule here is already written into how we sell: image first, work on the copy, never gamble someone's files to win a job. You will also carry the hardest conversations we have, because sometimes the answer is that the data is gone.
The day
What the work actually is.
Imaging first, always: the original drive is evidence, the copy is the workbench. Your day moves between logical recoveries, failing mechanical drives that get one good read if they get any, and the conversations that come with them, because the person on the phone is not asking about a drive, they are asking about their photographs.
Some days end with everything back. Some end with you explaining, carefully, what is gone. Both have to be done well, and the second one is the reason this role needs a particular kind of person.
What you bring
You.
Deep familiarity with filesystems, storage hardware and imaging tools, and the discipline to work on copies without exception. You can explain risk in plain English before work starts, you never promise what the hardware has not agreed to, and you treat a stranger's files with the privacy you would want for your own.
In one line: Methodical before anything else, fluent in filesystems and failure modes, and comfortable refusing risky work.
What we put in writing
The terms, before you commit.
Pay is stated plainly in your first conversation with us, before any interviews. The hiring itself is five steps with nothing hidden: a person reads every application and you get an answer either way, the practical is real faults on a real bench, and if it is a yes, everything we agreed goes in writing before you commit to anything. Professional development is continual and treated as part of the job.
The standard
Four rules. Nobody here is exempt.
- Find the fault before you quote. The diagnosis is the hard part, not the fix. Nobody here guesses at a price, and nobody swaps parts until the fault goes away.
- One fixed quote, kept. The customer is told what it costs before anything is opened, and the price does not move if the job takes longer than expected. That risk is ours to carry, not theirs.
- Never sell what is not needed. Nobody earns commission on parts, chases targets or works from a script, so there is nothing to upsell. Telling someone not to spend their money is part of the job.
- Treat their data as you would your own. Open only what the repair needs, copy nothing without a separate yes, and erase any copy within 30 days of the device going back.
How we hire
Five steps, nothing hidden.
- Apply
Use the form, or email careers@jortech.co.uk with your CV attached. PDF or Word are both fine. One true story about a job beats a page of skills.
- A person reads it
Every application is read by a person, and every applicant gets an answer either way. Being ignored is the norm in hiring. It will not happen here.
- The first conversation
A real conversation about real work. We tell you the pay in it, plainly, before any interviews.
- The bench
A practical with real faults on real machines, not brainteasers. We care how you think, what you check first, and how you say the words “I do not know yet”.
- An offer in writing
If it is a yes, everything we agreed goes in writing before you commit to anything. The same rule our customers get.
Other roles
Not quite you? These are open too.
Apply
Apply as data recovery specialist.
Fill this in, then reply to our confirmation email with your CV attached, PDF or Word. Or email careers@jortech.co.uk directly, naming the role.